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Bath Building Society: Savings reviews

4.70
Based on 2,148 reviews, last reviewed 21st Jan 2026
18% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
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2%
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2%
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1%

Latest highest rating:

4

Always friendly and helpful service. Served by Rachelle in Oldfield Park. Always friendly and helpful service. Reviewed on: 21st January 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2148)

Very helpful, good interest rate and have the option to have a passbook. Online and branch.

5
This is the first time I have looked into Bath Building society website. I do not live local, so not sure how to get passbook updated. But would request annual statements by post. Reviewed on: 10th March 2023
Reply from Bath Building Society Thank you for your feedback. You can post your passbook to us and we will update it and return it to you. You can also download our mobile app and you'll be able to view and download your annual statements. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Good customer service

5
My birthday was wrong but the issue was quickly solved with great customer service Reviewed on: 10th March 2023
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Savings for my Daughter

5
Better rates of variable interest passed on to my Child to give her a Brighter future and more Pocket Money! Reviewed on: 10th March 2023
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manger Response date: 13th March 2023
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Bath Building Society

Great friendly bank

5
A lovely bank with really friendly helpfully staff Reviewed on: 10th March 2023
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Best Service Possible

5
Very friendly, efficient and prompt service at all times. I do not live in Bath now but find postal service excellent - passbook back as quick as it possible to be. Interest rates are better than High Street Banks. Reviewed on: 8th March 2023
Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 9th March 2023
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Bath Building Society

Great Savings rates

5
Always helpful and courteous, and answer the phone quickly Reviewed on: 8th March 2023
Reply from Bath Building Society Thank you for your feedback regarding our teams. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

Nominated accounts

4
I have two junior savings accounts for my two daughters but your system only allows one nominated account, so can not set one up for the other daughter's account and have to request by message any transfers out of that account. Reviewed on: 6th March 2023
Reply from Bath Building Society Thank you for your feedback. Each of your daughters will be able to have their own bank details listed as their nominated bank account. Please let us know if we can assist with this further. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

New mobile app

5
I was looking to apply for an instant access account, and noticed the summary box mentioned a mobile app that I couldn’t find. Corrine told me that the app is releasing later today, and I am very impressed by this. My current building society only offers an old-fashioned looking website, so this will be very handy for me Reviewed on: 6th March 2023
Reply from Bath Building Society Thank you for your feedback. The app is now live so hopefully you've managed to view this information. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

New App coming

5
I always find the staff knowledgeable and helpful about products and services when in branch. During my last visit in branch Tracey kindly informed me of a new app coming for customers. I will be certain to download and take advantage of this extra and convenient service which is arriving. Many thanks to you Tracey for keeping informed as usual. Reviewed on: 5th March 2023
Reply from Bath Building Society Thank you for your feedback regrading our staff, I will pass this back to them. The app is now live for you to use. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

Excellent, friendly customer service with competitive rates.

5
I opened my account online and immediately received great, clear information about my account. A few weeks later I visited their branch in Bath and had a very helpful chat with the friendly staff. I would recommend them to anyone, indeed I have recommended them to many family members who have since opened accounts Reviewed on: 4th March 2023
Reply from Bath Building Society Thank you for your feedback regarding our teams and our online registration process. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

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