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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2047 reviews)

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4.69

Based on 2,047 reviews, last reviewed 17th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very helpful team member that dealt with my issue. Very helpful team member that dealt with my issue, extremely proactive and polite to deal with. Reviewed on: 17th July 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2047)

25 years of excellent service

I have been dealing with Bath Buildings Society now for 25 years in a professional capacity, managing accounts on behalf of clients. Always helpful, always there, always the best rates, they know what they're doing and they do it to the best of their ability. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this great feedback, its very much appreciated. I will pass this back to both our teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Excellent advice on the most relevant savings account

Really helpful staff, local branch within walking distance, great rapport noticed between some of the elderly savers who use the society and the customer service assistants. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, it's lovely to hear. I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great interest

Really reliable, great at keeping you in the loop about any changes with your account or them as a bank with amazing interest rates Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

the staff are always very helpful

I much prefer to deal with people, which I can do at Bath Building Society. The staff are always so very helpful and help me with any problems that I have and able to answer my questions. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Non residents Bath accounts

Only pity is that this is just for those who live and work in Bath Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for feedback. We may look to lift our restrictions to offer our accounts to those who don't currently live or work in Bath so please keep an eye on our website for this information. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Saving made easy

All the staff at Bath Building Society are friendly, helpful and well-informed. This, together with a very good online system, makes saving with them easy. Reviewed on: 16th February 2023

Reply from Bath Building Society Thank you for your feedback, I will make sure this gets passed back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Helpful

it is quick and easy i was able to sufficiently sort out my issue through a online chat so i am able to now use my account. i would recommend the bath building society to many people who are eligible to use an account. it is a high quality online page with lovely services and advice when needed Reviewed on: 15th February 2023

Reply from Bath Building Society Thank you for your feedback and very pleased to hear that you're happy with our online chat service. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Efficiency welcomed!

This was quick and painless which was needed for the transaction made today. Thank you for that, its made my day a little easier and that's very much appreciated at this time. Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for this wonderful feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great help and service as always

Quick and easy to deal with, I would not change anything Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for your feedback, its appreciated. Charlotte Tillen, Saving Support Manager Response date: 13th February 2023

Looks after children

Most banks & building society s don't value children's savings. Bath is an exception. Based on my life experience, money saved for children/grandchildren is an amazing gift to them when they get older. Bath have a great saving account which will be my gift to our grandchildren, as it was to my children, when they get older and can chose how to use it. Reviewed on: 12th February 2023

Reply from Bath Building Society Thank you for this lovely feedback regarding our children accounts that we offer here. Charlotte Tillen, Savings Support Manager Response date: 13th February 2023

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Bath Building Society: Savings reviews

75% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2047)

25 years of excellent service

Excellent advice on the most relevant savings account

Great interest

the staff are always very helpful

Non residents Bath accounts

Saving made easy

Helpful

Efficiency welcomed!

Great help and service as always

Looks after children

Review Bath Building Society: Savings now

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