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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2047 reviews)

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4.69

Based on 2,047 reviews, last reviewed 17th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very helpful team member that dealt with my issue. Very helpful team member that dealt with my issue, extremely proactive and polite to deal with. Reviewed on: 17th July 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2047)

A Building Society that cares.

A building Society that looks after their customers. Competetive interest rates and friendly service. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Great service and people

Easy to deal with and very competitive Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Louise Head of Savings Support Response date: 23rd February 2023

Over 40 years

Just that i kniw they are there and are willing to help. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your lovely feedback, Louise Head of Savings Support Response date: 23rd February 2023

Excellent service

The Society always gives good advice, especially with fixed term savings - I rely on their recommendations to transfer to a different product/service. The staff are friendly and helpful whenever I phone or go in to the office with a query, or ask for advice or help. They keep me well informed when interest rates decrease or increase. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Customer service still exists

Good service and information from what is probably one of the few financial service companies that still consider customer service important. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Sound local building society

Have been a member at various times for many years with a Cash ISA previously and a Regular Savings Account at the moment. Good rates of interest offered in both high and low interest periods. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your lovely feedback. Louise Head of Savings Support Response date: 23rd February 2023

Friendly helpful staff

Needed help in choosing what savings product to use the staff were helpful and gave me easy to read literature and I was able to decide what product to invest in. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

BIBS

Very friendly and knowledgeable staff with a local branch. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great service and rates

They keep their savings rates competitive so you dont need to keep switching between banks/building societies. Also if you need help you can always speak to a person. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back over to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Friendly, efficient local company.

I save with this society as it is local with helpful, friendly and knowledgeable staff. They offer competitive interest rates and keep me informed of changes. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

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Bath Building Society: Savings reviews

75% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2047)

A Building Society that cares.

Great service and people

Over 40 years

Excellent service

Customer service still exists

Sound local building society

Friendly helpful staff

BIBS

Great service and rates

Friendly, efficient local company.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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