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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2047 reviews)

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4.69

Based on 2,047 reviews, last reviewed 17th Jul 2025

74% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very helpful team member that dealt with my issue. Very helpful team member that dealt with my issue, extremely proactive and polite to deal with. Reviewed on: 17th July 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2047)

Excellent Customer Service

I love the idea of saving in the Bath building society and not having an easy access to transfer funds. You have to email and request for money or personally go to the bank to withdraw funds. It gives you a reminder to think twice do I really need the money or shall I continue saving. It is the best and easiest way to save money. And with just one email you can find out your balance or request a withdrawal of funds. Really helpful and friendly staff, my whole family has savings account with Bath building society. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

should win

should win the best overall award Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you very much for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Insane savings interest rates

The interest rates are constantly going up and they are amazing! Definitely the best company I’ve used for saving, never want to change. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you so much, Louise Head of Savings Support Response date: 23rd February 2023

Great service with no need to switch and ditch to get a good interest rate

Friendly helpful staff. Not the usual long call center wait. Held the same account for many years, and it is still available. Unlike some providers who drop the rate, only to introduce a similar "new" account with a higher rate. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Well managed provincial Society

We have saved with Bath Building Society for over 15 years, enjoying competitive interest rates and confident in security of our funds Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Great customer experience

Really helpful and friendly team in branch. Easy to transact and excellent savings rate - the base rate tracker is absolutely excellent and reflects the increase in base rate extremely quickly. How all building societies should be - keep up the good work. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for the great feedback, Louise Head of Savings Support. Response date: 23rd February 2023

Great customer service, Great rates, and Great online services

I have only been with Bath Building Society for a few months, but throughout, they have provided the best customer service and experience of any provider I hold accounts with. Any queries I've had have been answered quickly and in full, and they're always friendly and polite. Additionally, the rates on their accounts are always very competitive - their 16-25 regular saver has consistently been the highest rate account I hold with any provider. Finally, they offer a helpful and functional online platform, allowing product applications and transfers online for those who wish to receive a more modern experience. Furthermore, they have a mobile app on the way which is very rare among building societies, and will be a very useful tool for managing my accounts with them. I look forward to continuing to be a member for years to come. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Very responsive building society

Well it is responsive;highly competitive interest rates always polite--even gracious. I can think of building societies--that are non of these things Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

A disappearing act

Closed your local branches so no more personal access in local communities! Reviewed on: 17th February 2023

Reply from Bath Building Society We are committed to keeping our branches open and investing in the local community of Bath but I do acknowledge and apologise for the inconvenience caused by our decision last year to close our agencies. This difficult decision was made simply because of the low level of usage of these agencies. We do however pride ourselves on the service that we provide through the remaining branches and the support that we provide to customers who want to transact with us by other means, such as post, email, webchat and via our Bath Online system. I am also pleased to advise you that we will have a Mobile App launching in the next few weeks. Should you wish to discuss this further then please do not hesitate to contact me directly at [email protected]. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Excellent

Wonderful staff, always ready to help and explain things. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

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Bath Building Society: Savings reviews

74% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2047)

Excellent Customer Service

should win

Insane savings interest rates

Great service with no need to switch and ditch to get a good interest rate

Well managed provincial Society

Great customer experience

Great customer service, Great rates, and Great online services

Very responsive building society

A disappearing act

Excellent

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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