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Bath Building Society: Savings reviews

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4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
223% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Bath Building Society Branch Review

5
You could remember long serving customers like to visit their branch, I'm not keen on online banking. But your customer service is always good. Reviewed on: 27th June 2023
Savings Customer's avatar
Savings Customer

Bath Building Society Branch Review

5
Very friendly and extremely helpful. Reviewed on: 27th June 2023
Savings Customer's avatar
Savings Customer

Bath Building Society Branch Review

5
The staff are always friendly and helpful. Reviewed on: 27th June 2023
Savings Customer's avatar
Savings Customer

Bath Building Society Branch Review

5
I like that Bath Building Society are friendly and approachable. Not a lot to be improved, the young lady who helped me was exceptionally good. Reviewed on: 27th June 2023
Savings Customer's avatar
Savings Customer

Good accurate response everytime I request a withdrawal

5
Ii have had nothing to complain about so far with the transfer of the monies. Reviewed on: 23rd June 2023
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BBS Member
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 25th June 2023
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Bath Building Society

Great Service

5
Very Helpful And Informative Staff As Always Reviewed on: 22nd June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 25th June 2023
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Bath Building Society

Very helpful and efficient with my problem, and very quickly resolved too!

5
Excellent service and really helpful! Reviewed on: 21st June 2023
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BBS Member
Reply from Bath Building Society Thank you for your great feedback. I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 25th June 2023
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Bath Building Society

Easy to use chat service with Corinne

5
Easy to use, but would love a branch in Trowbridge although I know that’s not likely! Reviewed on: 20th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback regarding Corinne. I will pass this back to Corinne and the team. Charlotte Tillen, Savings Support Manager Response date: 22nd June 2023
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Bath Building Society

Super Helpful!

5
I was enquiring about savings accounts and Jane on the online chat was super helpful. All questions answered very fast and within 5 minutes I had all the information I needed. Excellent customer service! Reviewed on: 19th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback regarding Jane, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023
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Bath Building Society

Bath Building Society Branch Review

5
It's nice to see the same faces when you visit it, it's like meeting friends. They know you and you know them. Reviewed on: 19th June 2023
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Savings Customer

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