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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2056 reviews)

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4.70

Based on 2,056 reviews, last reviewed 30th Jul 2025

73% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Customer Support - Excellent The Customer Support team has been fantastic, responsive, efficient, and always helpful in answering my questions promptly via both phone and email. I... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2056)

Excellent

Helpful, friendly , open and smart Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support. Response date: 23rd February 2023

Great personal service

One of the few organisations to offer trust accounts. Staff were helpful, friendly and efficient. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Good savings service

Few financial institutions provide immediate benefit of raising savers rates when interest rates rise. BBS is one of those Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

savings

Nice ladies who give me my money Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great Customer Service

Whenever I have contacted Bath Building Society I’ve always received a friendly and helpful service, which feels quite personal. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Good Traditional Building Society

I have found Bath Building Society to be professional and helpful. until recently the rates available have been disappointing, but they have done well for us members now, with a savings rate that is competitive. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023

Great rates

No call centres just normal people to speak too. They offer great rates but also look after savers of all ages. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023

Perfect

The most helpful friendly and local building society- ever Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is lovely to hear, Louise Head of Savings Support Response date: 23rd February 2023

Bath building society is the best for savings

I have been more than 11 years customer of Bath building society. I always found it an excellent in service and very friendly staff. Four of my children and many friends have accounts in Bath building society. It is best in service and saving the money. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023

Excellent Customer Service

I love the idea of saving in the Bath building society and not having an easy access to transfer funds. You have to email and request for money or personally go to the bank to withdraw funds. It gives you a reminder to think twice do I really need the money or shall I continue saving. It is the best and easiest way to save money. And with just one email you can find out your balance or request a withdrawal of funds. Really helpful and friendly staff, my whole family has savings account with Bath building society. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

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Bath Building Society: Savings reviews

73% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2056)

Excellent

Great personal service

Good savings service

savings

Great Customer Service

Good Traditional Building Society

Great rates

Perfect

Bath building society is the best for savings

Excellent Customer Service

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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