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Bath Building Society: Savings reviews

4.70
Based on 2,157 reviews, last reviewed 4th Feb 2026
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
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2%
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1%

Latest highest rating:

5

Always treated like a person, not just a member. Local, convenient. Friendly staff and helpful. Rates are always competitive, hours are convenient. Visited the Oldfield branch and was served by Anton... Read more Reviewed on: 4th February 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2157)

Helpful, efficient and polite

5
Quick pickup of phone call Knowledgeable and rapid reply to questions Fast service to email request I have spent hours of time to financial institutions and not got answers to my queries so a real relief to speak to your person today Reviewed on: 2nd March 2023
Reply from Bath Building Society Thank you for your feedback regarding our staff and processes, I will pass this back over to them. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023
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Bath Building Society

Very Helpful

5
It being an online account, and easy access Reviewed on: 2nd March 2023
Reply from Bath Building Society Thank you for your feedback regarding our online system. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023
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Bath Building Society

AS ALWAYS

5
BBS = banking efficiency at its peak! Reviewed on: 2nd March 2023
Reply from Bath Building Society Thank you for this wonderful feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023
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Bath Building Society

Bath B.Society is the best, better than the rest, put together!

5
Very pleased with Customer Service and products Reviewed on: 2nd March 2023
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023
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Bath Building Society

Awesome and fast!

5
Honestly, you guys are easily reachable and respond faster than any other bank/building society I have used. Reviewed on: 1st March 2023
Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 2nd March 2023
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Bath Building Society

Great home for savings

5
Bath BS is very easy to use, proactive and helpful. Reviewed on: 28th February 2023
Reply from Bath Building Society Thank you for your lovely feedback. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023
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Bath Building Society

efficiency

5
Efficient and quick to respond. I can't think of any improvement necessary Reviewed on: 28th February 2023
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023
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Bath Building Society

Bath Building Society - A Great Local Building Society

5
Great local service from Bath Building Society Reviewed on: 27th February 2023
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 28th February 2023
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Bath Building Society

Quick reply and helpful response.

5
I used the chat box for questions I had about Trust accounts. Olivia answered quickly and gave me all the answers I needed. Reviewed on: 27th February 2023
Reply from Bath Building Society Thank you for your feedback regarding our online chat, its much appreciated. Charlotte Tillen, Savings Support Manager Response date: 28th February 2023
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Bath Building Society

The Staff

5
Everyone I have had assistance from is helpful and friendly. Reviewed on: 26th February 2023
Reply from Bath Building Society Thanks Graham for your feedback. It is very much appreciated. Colin McDougall Chief Commercial Officer Response date: 27th February 2023
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Bath Building Society

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