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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,348 reviews, last reviewed 22nd Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026
Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
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Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2348)

Good quick help on the online chat

5
You get quick and friendly service Reviewed on: 4th April 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello Glad you found the chat helpful, thank you for sending your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
The form for opening an account was aimed at busness accounts and didin't make much sense for a charity account Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for sending your response, your comments will be reviewed, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Superb customer service from start to finish. So far opened two children's savings accounts onine, opened same day with great support by email for me to upload ID documents. Caroline & Chelsea were just great to deal with and made things even easier for me. It is very unusual to be able to open kids accounts so swiftly. Take a bow Bath Buidling Society, I am very impressed Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning Thank you very much for your kind response, Caroline Brewer, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Local and friendly, helpful chashiers Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for sending your response, Caroline Brewer, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Mutual, real people who can help. Operate accounts for Trust Funds. Paying higher interest rates would be appreciated Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning, Thank you for your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Customer advisers always very helpful / approachable Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Good Morning, Thank you for sending your response, I'm glad you have received your usual helpful service, Caroline, Customer Support Department Response date: 7th April 2022
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Bath Building Society

Savings review

5
I like this building society as it's local to where I live and here was one put back in Twerton Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Thank you for your response , Glad that you still have a branch local to you. Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Convenience, can use passbook, don't want to use online Locatoin - wouldn't use you if Midsommer Norton Branch closed Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello thank you for your response. and that you are happy still using your passbook in Midsomer Norton, Caroline Customer support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

3
Customer service - very good & kind. Unfortunately online access issues from the start and incorrectly addressed letter with account information, addresses, etc put doubt whether I had made the rigth choices Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer

Savings review

5
I like that you have a branch righ in the centre of Bath Reviewed on: 31st March 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Hello Glad that you like having a central branch, Caroline, customer Support Department. Response date: 7th April 2022
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Bath Building Society

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