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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2327 reviews)

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4.75

Based on 2,327 reviews, last reviewed 27th Apr 2026

344% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Knowledgeable and helpful staff. I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They ar... Read more Reviewed on: 27th April 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2327)

Super efficient, as always

Fabulous customer service. Always reply quickly and always accurate and efficient, Thank you Reviewed on: 22nd March 2022

Reply from Bath Building Society Fantastic to hear, thanks for letting us know :) Holly, Customer Service Team Response date: 28th March 2022

Helpful customer service chat

Web chat was helpful and informative. Reviewed on: 22nd March 2022

Reply from Bath Building Society Many thanks for your review! Holly, Customer Service Team Response date: 28th March 2022

Great customer service

Chelsea was very helpful on my savings enquires, many thanks Reviewed on: 21st March 2022

Reply from Bath Building Society Hello Glad Chelsea was able to help you, Thank you for taking the time to send your response, Caroline , Customer Support Department. Response date: 22nd March 2022

Helpful and efficient

Helpful on phone and email. Prompt responses Reviewed on: 15th March 2022

Reply from Bath Building Society Hello glad you received prompt responses both by phone and email, thank you for taking the time to send your response, Caroline , Customer Support Department Response date: 22nd March 2022

Chat and telephone call help

I required help logging onto account. Barry Morgan was extremely helpful and very patient with me. Everything was sorted and I am now able to access my account again. I am very grateful for his help Reviewed on: 15th March 2022

Reply from Bath Building Society Hello thank you for taking the time to send your response, glad Barry was able to help you resolve the logging into your account issue. Caroline, customer Support Department. Response date: 22nd March 2022

Easy transfer

Now that we've sorted out some out of date signatures on the bank mandate (which was hard work), I am happy to say working with the bank now seems easy and straight forward. Reviewed on: 15th March 2022

Reply from Bath Building Society Hello , glad that you have everything sorted now, thank you for taking the time to send your response, Caroline, Customer Support Department. Response date: 22nd March 2022

Local and Local

I am not a Big saver with millions to save but Bath Building Society is there for me as well. Local in that it is Bath Based a Local through my local Insurance Broker holding an agency allowing access just down the road. Would I reccomennd the Bath Building Society? Without a doubt whether you have got Millions to save or just £50 a month like me, it's a Great home for you money. Reviewed on: 15th March 2022

customer satisfaction

excellent service provided by local agents for the society and excellent feedback Reviewed on: 12th March 2022

Look after customers

Were one of the last to drop interest rates and always provide a friendly caring service Reviewed on: 12th March 2022

friendly, professional, trustworthy

In these times of uncertainty, worry and fear BIBS remains a place of friendly reassurance and efficiency, I have saved for years with BIBS and never had a difficult or unpleasant experience. Reviewed on: 11th March 2022

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