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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Easy to understand

Helpful to figure out what I wanted and how to do it, Louisa was very helpful on live chat. Reviewed on: 2nd November 2021

Reply from Bath Building Society Hello so pleased Louisa was able to help you on live Chat. Thank You for taking the time to respond. Caroline Customer Support Department. Response date: 5th November 2021

Chat is very good but wish you had an easier method to pay in cheques

Chat is very good but wish you had an easier method to pay in cheques Reviewed on: 27th October 2021

excellent customer service

quick and simple explanations. no confusion at all Reviewed on: 27th October 2021

Reply from Bath Building Society Hello thank you for your response ,I'm glad you received excellent customer service. Caroline Customer Support Department Response date: 28th October 2021

Excellent customer service

Really speedy answer to my query, very pleased Reviewed on: 27th October 2021

Reply from Bath Building Society Hello thank you for your response ,I'm glad you received excellent customer service. Caroline Customer Support Department. Response date: 28th October 2021

Couldn't log into account.

Very helpful and problem solved by Barry. Reviewed on: 27th October 2021

Reply from Bath Building Society So Pleased Barry was able to help you, Thank you for taking the time to respond. Caroline Brewer, Customer Support Department. Response date: 28th October 2021

Excellent experience

Very helpful friendly and efficient organisation Reviewed on: 27th October 2021

Reply from Bath Building Society Hello so pleased your experience was friendly and efficient. Thank you for taking the time to send your response. Caroline Customer Support Department. Response date: 28th October 2021

Excellent and personal service

I needed some help and my requests were immediately satisfied. Really helpful people. Reviewed on: 26th October 2021

Reply from Bath Building Society This is great to hear thank you for your feedback Louise, Savings operations manager Response date: 27th October 2021

Thanks Barry

Thanks to Barry for being helpful and talking me through the issues I had with the online system Reviewed on: 26th October 2021

Reply from Bath Building Society Thank you for your feedback, I will pass the message on to Barry, Louise, Savings Operations Manager Response date: 27th October 2021

Good interest rate, good customer service

As Above Good customer service Good interest rate Reviewed on: 25th October 2021

Reply from Bath Building Society Thank you for your feedback, Louisa Savings Operations Manager Response date: 27th October 2021

Super customer service

Barry couldn't have been more helpful. Very good customer service Reviewed on: 25th October 2021

Reply from Bath Building Society This is great to hear, I will pass the feedback onto Barry, Louise Savings Operations Manager Response date: 27th October 2021

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