Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

View other Bath Building Society products

4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2374)

Living in Bath, or not

I live in BA15, so this disqualifies me from Bath products for the time being. Pity. We pop into Bath a lot for shopping, entertainment etc. so its a shame we don't qualify for BBS savings products. I hope this will change soon. Reviewed on: 22nd October 2021

Reply from Bath Building Society Hello, so sorry we were unable to open an account with us at the moment. Please keep your eye on the website as the restrictions may be lifted in the future, thank you for taking the time to send your response. Caroline, Customer Support Department. Response date: 25th October 2021

Local knowledge

I needed some advice about using the online facility of the Bath Building Society and Barry from the society was able to help me with my query. From talking to him his tone was very helpful and he was able to sort out my query . Reviewed on: 22nd October 2021

Reply from Bath Building Society This is fantastic to hear, I will pass on your feedback to Barry! Holly, Customer Service Team Response date: 23rd October 2021

Great service and friendly

Spoke with Chelsea re the opening of a junior ISA and she was very detailed and helpful. Reviewed on: 22nd October 2021

Reply from Bath Building Society Many thanks for the 5* review. Holly, Customer Service Team Response date: 23rd October 2021

Friendly and efficient service

The support I received when setting up an account, both by telephone (instant and not robotic) and later by email correspondence, was friendly, clear and effective. It's like going back in time to the good old days but with the speed of the internet. By way of improvement for me perhaps you could give training to many other organisations so they learn to give customer service like yours! Reviewed on: 20th October 2021

Reply from Bath Building Society Thankyou John for the wonderful review, we appreciate it! Holly, Customer Service Team Response date: 23rd October 2021

Friendly and helpful

It was very easy to communicate and they were very helpful, thank you Jane:) Reviewed on: 19th October 2021

Reply from Bath Building Society Such lovely feedback, thank you! Holly, Customer Service Team Response date: 23rd October 2021

Junior ISA query

Query answered quickly and efficiently Reviewed on: 18th October 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 19th October 2021

lost transfer

excellent helpful service , and kept me in the loop Reviewed on: 17th October 2021

Reply from Bath Building Society Thanks for the fantastic feedback. Holly, Customer Service Team Response date: 19th October 2021

Excellent customer service when stuggling to get into account online

Put a forgot my username link on this website Reviewed on: 15th October 2021

Reply from Bath Building Society Many thanks for the 5* feedback. Holly, Customer Service Team Response date: 19th October 2021

So smooth to deal with

Just a personal thanks to Corinne, who has always been so efficient, professional and responsive making it so easy to manage my account from a distance. Much appreciated! Reviewed on: 12th October 2021

Reply from Bath Building Society Hello, thank you for your response, so pleased you received the usual professional service from Corinne. Many thanks Caroline, Customer support Response date: 14th October 2021

Very helpful and good to talk to a human

I chose Bath Building Society because they are local, long established and not full of corporate rubbish which many think is the way to go when the majority of customers do not think so. Reviewed on: 8th October 2021

Reply from Bath Building Society This is great to hear! Thanks for taking the time to feedback to us. Holly, Customer Service Team Response date: 9th October 2021

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed term deposit
from iFAST Global Bank 4.71 from 256 reviews
Online Saver
from Triodos Bank 4.81 from 1364 reviews
Savings
from Birmingham Bank 0.00 from 0 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 422 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub