Smart Money People Logo

Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
210% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Bath Building Society Savings reviews (2296)

Chat with Jane

5
Jane was very helpful. No improvements required as far as I am concerned. Reviewed on: 17th June 2021
Reply from Bath Building Society Hello glad you are happy and Jane was able to help you. Thank you for your response. Caroline, Customer Support Department. Response date: 18th June 2021
Bath Building Society Logo
Bath Building Society

Incredibly prompt and helpful information. Thank you.

5
A valuable local business. Service is first class. Reviewed on: 17th June 2021
Reply from Bath Building Society Good Morning, thank you for taking the time to send your response. So pleased you received first class service. Caroline, Customer Support Department. Response date: 18th June 2021
Bath Building Society Logo
Bath Building Society

Amazing

5
Corrine Stokes was amazing, She was prompt with her email replies. She made a stressful time easier. Thank you so much Corinne Reviewed on: 15th June 2021
Reply from Bath Building Society Thanks for the fantastic feedback, I will pass on your kind words to Corinne. Holly, Customer Support Team Response date: 16th June 2021
Bath Building Society Logo
Bath Building Society

Great service

5
Very helpful. Good contact and efficient. Reviewed on: 15th June 2021
Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 16th June 2021
Bath Building Society Logo
Bath Building Society

Email withdraw

5
I had a reply within 15 mins of my original email confirming my request. You cannot improve on that ;-) Reviewed on: 11th June 2021
Reply from Bath Building Society Fantastic! Thanks for the feedback. Holly, Customer Service Team Response date: 13th June 2021
Bath Building Society Logo
Bath Building Society

very good customer service

5
everything was very quick, precise and professional Reviewed on: 8th June 2021
Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 9th June 2021
Bath Building Society Logo
Bath Building Society

advice

5
It was great service thank you. Would recommend Reviewed on: 8th June 2021
Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Service Team Response date: 9th June 2021
Bath Building Society Logo
Bath Building Society

Brilliant service

5
The staff are excellent anything you need they respond straight away and answer everything Reviewed on: 8th June 2021
Reply from Bath Building Society This is really great to hear! Thanks. Holly, Customer Service Team Response date: 9th June 2021
Bath Building Society Logo
Bath Building Society

Efficient as always

5
Very prompt response from Holly at BBS, who dealt with my request in the very efficient way that is their norm. Reviewed on: 8th June 2021
Reply from Bath Building Society Hello, so pleased you received the usual Efficient service from Holly, Thank you taking the time to send your response, Caroline, customer Support Department. Response date: 8th June 2021
Bath Building Society Logo
Bath Building Society

Always efficient and friendly!

5
Everything is just right! Thank you! Reviewed on: 7th June 2021
Reply from Bath Building Society Thank you for your wonderful feedback! Holly, Customer Service Team Response date: 8th June 2021
Bath Building Society Logo
Bath Building Society

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review