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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

210% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Nothing bad to say

The specific facility we're using, ie a trust account that can be accessed and used entirely online including use by a trustee overseas. Not sure you could make the experience better. Reviewed on: 26th May 2021

Reply from Bath Building Society Many thanks for the fantastic review. Holly, Customer Service Team Response date: 1st June 2021

Remarkable service

A refreshing change of Building Society standards & outstanding personal service in a world generally devoid of these qualities. On-Line facilities are not up to modern banking standards but the service more thank makes up for this deficiency. Reviewed on: 25th May 2021

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this onto the teams. Louise, Savings Operations Manager Response date: 26th May 2021

Temporary restriction on taking deposits from non -existing account holders but turned down very nicely and informed that it would be worthwhile contacting them in a few weeks when I might be luckier. Thank you Jane

Take my deposit now. Thanks Jane Tarzan Reviewed on: 24th May 2021

Reply from Bath Building Society Many thanks for the 5* review, sorry we couldn't help this time but please do keep us in mind in the future. Holly, Customer Service Team Response date: 25th May 2021

New customer Junior Saver

It has actually been refreshing to be dealing with a person rather than an automated process online. I have been dealing with Caroline and previously Louisa and both have been super helpful. I would definitely recommend to friends who might not have heard of the Building Society Reviewed on: 24th May 2021

Reply from Bath Building Society Thanks so much for taking the time to review us! Holly, Customer Service Team Response date: 25th May 2021

The live chat was very good

I needed to amend some details and can't call so the live chat was a great idea and worked very well Reviewed on: 20th May 2021

Reply from Bath Building Society Good Morning So glad that you found the live chat helpful, Thank you for sending us your response, Caroline, Customer Support Department. Response date: 20th May 2021

very good

good service and i can not think of anything you could do to improve it Reviewed on: 19th May 2021

Reply from Bath Building Society Hello thank you for taking the trouble to send your response, lovely to hear, Caroline, Customer Support Department. Response date: 20th May 2021

Great help

Stressful but the staff helped me. Amazing team Reviewed on: 14th May 2021

Reply from Bath Building Society I'm pleased we were able to help. Thanks for the feedback. Holly, Customer Service Team Response date: 17th May 2021

Straightforward question handled quickly and efficiently

Not a hard question but the response was quick and readily understandable. Reviewed on: 14th May 2021

Reply from Bath Building Society Thanks so much for taking the time to review us.Holly, Customer Service Team Response date: 17th May 2021

Thank You - Louisa

Thank You for your help Louisa. Got all the info i needed to open new children accounts Reviewed on: 14th May 2021

Reply from Bath Building Society Great to hear, I will pass on your lovely feedback to Louisa! Holly, Customer Service Team Response date: 17th May 2021

very helpful

Great rates, just wished I lived in bath so I could take out the accounts on offer! Reviewed on: 12th May 2021

Reply from Bath Building Society Hello, sorry we were unable to help you at the moment , please check our website from time to time in case these restrictions change. Thank you for sending in your response, Caroline, Customer Support Department. Response date: 13th May 2021

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