Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (1964 reviews)

View other Bath Building Society products

4.65

Based on 1,964 reviews, last reviewed 10th Mar 2025

15% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Good Interest Rates There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (1964)

Poor punter

Can't coment never been in any of your branches. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. Even though you have never been into our branches we are always keen to understand how we can improve our service more generally. If you have any thoughts on what we would need to do for you to give us a 5 star review rather than a 3 star review then please do let us know! Colin McDougall, Head of Marketing and Savings. Response date: 5th June 2020

Excellent local service

Prompt postal service. Any on line problems quickly sorted. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to know you enjoy our prompt service. Thanks. Holly, Customer Support Team Response date: 24th June 2020

friendly and helpful and act on instruction promptly

We have been customers for many years now and always found the service good and until recently the rates have been favourable. We understand that little can be done about the falling rates of interest in recent years and have confidence that they will offer the best they can. Sometimes we find we have to ring for a tax statement and cannot get one on line which could be improved. The reason I would not recommend them to people is that our friends and family are not in Bath or the area. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 24th June 2020

I was always sure of good service and I have found your staff most helpful

I am pleased to support a Bath-based organisation and have found for many years that you are always prompt and clear with information. I greatly appreciate the fact that you have a branch in Moorland Road particularly now that I am older and less mobile. The staff there are patient, charming and efficient. Reviewed on: 4th June 2020

Reply from Bath Building Society A wonderful review for our Oldfield Park team, they will be pleased. Holly, Customer Support Team Response date: 24th June 2020

Always helpful

The staff have always been helpful, and it is easy to access the local branch. Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear this, hope to see you in the branch again soon. Holly, Customer Support Team Response date: 24th June 2020

Family friendly building society

Lovely, friendly and helpful staff who remember you when you visit. Always happy to give advice on latest products and deals. I am kept well-informed via post and email. Reviewed on: 4th June 2020

Reply from Bath Building Society Hi Sue, thanks for your wonderful review, we really appreciate it! Holly, Customer Support Team Response date: 24th June 2020

A friendly, efficient Society

As above. Savings interest rates could always be higher! Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Support Team Response date: 24th June 2020

Family friendly building society

Lovely, friendly, helpful staff who remember you when you visit. Always happy to give advice on latest products and deals and kept well informed via post and emails. Reviewed on: 4th June 2020

Reply from Bath Building Society Lovely review, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

Friendly service

Staff are always welcoming and helpful Reviewed on: 4th June 2020

Reply from Bath Building Society We are very happy to help, hope to see you soon. Holly, Customer Support Team Response date: 24th June 2020

They are so helpful and lovely people who work in BIBS and I have recommended my neighbour and she has now opened an account with them.

I like going there as they are all so kind and helpful Reviewed on: 4th June 2020

Reply from Bath Building Society So kind of you to recommend us to your neighbour. Thank you. Holly, Customer Support Team Response date: 24th June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Leeds Credit Union 5.00 from 3 reviews
Savings
from Coventry Building Society 4.32 from 115 reviews
Savings Accounts
from Moneybox app 4.94 from 900 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Bath Building Society: Savings reviews

15% decrease in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (1964)

Poor punter

Excellent local service

friendly and helpful and act on instruction promptly

I was always sure of good service and I have found your staff most helpful

Always helpful

Family friendly building society

A friendly, efficient Society

Family friendly building society

Friendly service

They are so helpful and lovely people who work in BIBS and I have recommended my neighbour and she has now opened an account with them.

Do you have a different Bath Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024