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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2143 reviews)

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4.70

Based on 2,143 reviews, last reviewed 16th Jan 2026

23% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

We like the fact you can use a savings passbook. We like the fact you can use a savings passbook. Reviewed on: 16th January 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2143)

Easy to use

Easy to use, nice log in process. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Please do let us know if you think we can improve. Holly, Customer Support Team Response date: 24th June 2020

Extremely helpful staff

Safety measures in place and easily explained thankyou Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you can still feel safe to visit our branch. Thanks for the feedback. Holly, Customer Support Team Response date: 24th June 2020

Service InSpite Of

The customer service practice adopted by Bath Building Soc at its Bath branches. While working within the limitations of the area, is providing a good service. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the great review. Holly, Customer Support Team Response date: 24th June 2020

Friendly, approachable & helpful with enquiries.

It is local, I believe trustworthy, perhaps it might be helpful to issue statements occasionally. Reviewed on: 4th June 2020

Reply from Bath Building Society Hello, thank you for taking the time to leave us a review. We issue annual statements. If you haven't received these it might be worth checking we have the correct contact address details for you. You can pop into your local Branch or check with our customer service team on 01225 423271, live chat via our website or email [email protected] Response date: 4th June 2020

Local and helpful

I asked to make a transaction recently and it was handled Satisfactorily Reviewed on: 4th June 2020

Reply from Bath Building Society Glad we could help you. Many thanks. Holly, Customer Support Team Response date: 24th June 2020

Friendly & helpful

South Petherton branch (my nearest to Yeovil), always helpful and friendly and try to do everything to ensure my needs are met Reviewed on: 4th June 2020

Reply from Bath Building Society I will pass your wonderful comment to the staff at South Petherton, Thanks! Holly, Customer Support Team Response date: 24th June 2020

Respected Customer

Whether you call in to the shop or ring head office you are welcomed by friendly and courteous and efficient staff and treated like a respected customer. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for the fantastic feedback. Holly, Customer Support Team Response date: 24th June 2020

A very friendly Building Society with very good customer service. Thank You.

It's a local Society and a Mutual one, please stay that way . Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for saving with us! We definitely aim to stay local to Bath and mutual. Holly, Customer Support Team Response date: 24th June 2020

Great customer service

Every time I contact Bath Building Society I am always impressed with the customer service I receive. Reviewed on: 4th June 2020

Reply from Bath Building Society So great to hear, thanks for letting us know! Holly, Customer Support Team Response date: 24th June 2020

Immediate action on all requests

Excellent service always efficient professional staff Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear you are pleased with our efficient service. Holly, Customer Support Team Response date: 24th June 2020

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