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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 12th Mar 2026

206% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2299)

Branch Feedback

Customer service excellent. Better experience would be for regular saver accounts in the South West region. Reviewed on: 25th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Support Team Response date: 21st July 2020

Help well done

This gave me some help and will use the service again Reviewed on: 24th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 24th June 2020

Nothing is too much trouble

Whenever I call the team I never feel like a nuisance, which is the case with so many businesses these days Reviewed on: 24th June 2020

Reply from Bath Building Society Such a lovely response, thanks. We are always happy to help you. Holly, Customer Support Team Response date: 24th June 2020

Exceptional service

This is a small local building society which shows it really values its customers by providing exceptional personal service. Reviewed on: 24th June 2020

Reply from Bath Building Society 'Exceptional personal service' what a wonderful thing to say! Thank you. Holly, Customer Support Team Response date: 24th June 2020

Great service for 10 plus years

Local bank with a personal feel. Highly recommended. Reviewed on: 23rd June 2020

Reply from Bath Building Society Thanks so much for the fantastic review. We really appreciate it! Holly, Customer Support Team Response date: 23rd June 2020

Branch Feedback

Ease of contact (no call centre), very prompt replies, clear explanations, very quick actions. I felt confident and at ease and didn't have to leave the house. All done including cheque in a week! Reviewed on: 22nd June 2020

Branch Feedback

Excellent service. Keep it up! Reviewed on: 19th June 2020

Dealt with the closing of a dormant account swiftly and with clarity, thank you

Never had any problems. Account went dormant, they closed it quickly and with little hassle. Reviewed on: 18th June 2020

Reply from Bath Building Society Many thanks for your review. It's great to hear we could sort this so quickly for you, we are always happy to help! Holly, Customer Support Team Response date: 22nd June 2020

Barry was exceedingly polite, patient, friendly, and helpful.

My problem with starting online was resolved with no difficulty. Reviewed on: 18th June 2020

Reply from Bath Building Society Thanks for leaving this fantastic feedback. Barry will be delighted. Holly, Customer Support Team Response date: 22nd June 2020

Straight forward transaction executed in minutes

Corrine was very pleasant and professional and dealt with my enquiry efficiently Reviewed on: 18th June 2020

Reply from Bath Building Society Corinne will be pleased to hear your lovely review. Holly, Customer Support Team Response date: 22nd June 2020

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Bath Building Society: Savings reviews

206% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2299)

Branch Feedback

Help well done

Nothing is too much trouble

Exceptional service

Great service for 10 plus years

Branch Feedback

Branch Feedback

Dealt with the closing of a dormant account swiftly and with clarity, thank you

Barry was exceedingly polite, patient, friendly, and helpful.

Straight forward transaction executed in minutes

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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