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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2121 reviews)

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4.70

Based on 2,119 reviews, last reviewed 25th Nov 2025

26% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Fantastic service! I regularly use the Moorland Road Branch and I always find the staff very helpful and receive fanatastic service! Reviewed on: 25th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2121)

Great!

I like the frequent communication. Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for the feedback. Holly, Customer Support Team Response date: 24th June 2020

Brilliant

Very friendly and always helpful! Reviewed on: 4th June 2020

Reply from Bath Building Society Always happy to help, thanks for the review. Holly, Customer Support Team Response date: 24th June 2020

Good friendly local building society

The staff always seem to try their best. Saving interest rates are low. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Support Team Response date: 24th June 2020

Always good service

The staff are friendly, always answer questions and resolve any query I have Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Great service

So friendly and willing to help! Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you are so pleased with the service. Holly, Customer Support Team Response date: 24th June 2020

Customer focused Building Society

Highly recommended with great customer service. Very quick to respond even with the CV19 pandemic. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the brilliant review. Holly, Customer Support Team Response date: 24th June 2020

A problem solved is a problem halved

I have always found the staff pleased to see you with a smile on there faces, and willing to help. Reviewed on: 4th June 2020

Reply from Bath Building Society 'A problem solved is a problem halved' We love this comment, thanks so much. Holly, Customer Support Team Response date: 24th June 2020

First class customer service

Always a cheerful welcome at the counter and a pleasant experience to carry out a transaction. Keep up the good work! Reviewed on: 4th June 2020

Reply from Bath Building Society Wow, first class customer service! So kind of you to say, thanks. Holly, Customer Support Team Response date: 24th June 2020

Genuinely helpful customer experience.

Any interaction that I have had has been very friendly, professional and satisfactorily concluded. However, the bottom line for savers is the interest rate offered and although these are difficult times BBS has somewhat lost its star appeal. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Support Team Response date: 24th June 2020

Very friendly and helpful

Always courteous and very knowledgeable about my finances Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear. Thanks for your feedback. Holly, Customer Support Team Response date: 24th June 2020

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