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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 12th Mar 2026

206% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2299)

Friendly

A very friendly & helpful Agency in South Petherton Reviewed on: 11th June 2020

Reply from Bath Building Society Thanks for your review. The South Petherton staff will be delighted to hear the lovely feedback. Holly, Customer Support Team Response date: 11th June 2020

absolutely fantastic service staff brilliant

Cant fault service in any way. Friendly helpful staff and nothing is too much trouble they are fantastic. Would highly recommend to everyone. In these trying times service has remained exceptional and professional. Thankyou so much Reviewed on: 11th June 2020

Reply from Bath Building Society Wow. We love that you are so pleased with our service. Thanks so much for taking the time to write this. We really appreciate it. Holly, Customer Support Team. Response date: 11th June 2020

Always helpful and keep you well informed

Always helpfyl and keep you informed Reviewed on: 11th June 2020

Reply from Bath Building Society Thanks for the great feedback! Holly, Customer Support Team Response date: 11th June 2020

I use midsomer Norton branch mostly the two ladies that work there are so friendly and helpful

Not far for me to go nothing to much trouble for the ladies at midsomer Norton took my grandchildren there to open a account and they love going there to put pocket money and birthday money away Reviewed on: 10th June 2020

Reply from Bath Building Society So lovely to hear, will pass onto the Midsomer Norton ladies. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Poor interest rates for careful savers

I like the fact that you are local. The service is friendly. I think that better incentive to save would benefit a lot of people to think about their future. Reviewed on: 9th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 11th June 2020

Friendly local building society

It is more personal than many other societies and has retained its traditional look. The staff are always friendly. Reviewed on: 9th June 2020

Reply from Bath Building Society Thank you for this fantastic feedback. Holly, Customer Support Team Response date: 11th June 2020

Happy customer

We have always be treated as important customers from first being accepted and throughout. Friendly and helpful staff. Local Company. Reviewed on: 9th June 2020

Reply from Bath Building Society Such wonderful feedback. We're glad you are so pleased with our service. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Caroline responded to my emailed query promptly and in detail. Very satisfied

Excellent customer service! Thank you very much. Reviewed on: 9th June 2020

Reply from Bath Building Society Caroline will be delighted with your wonderful review. Thanks for taking the time to write it. Holly, Customer Support Team Response date: 11th June 2020

Yes, I would recommend Bath Building Society to my friends and family.

I really like the fact that whenever I walk into the office ( which is about once a year) the staff are actually really friendly and warm. Reviewed on: 9th June 2020

Reply from Bath Building Society It's lovely to hear you would recommend us to your friends and family. Thanks for the kind feedback. Holly, Customer Support Team Response date: 11th June 2020

Help moving money

Haven`t been to shop for sometime but I understand you are keeping the Staff and Customers safe. Reviewed on: 8th June 2020

Reply from Bath Building Society Thanks for the 5 star rating. Please feel free to chat to our team via telephone or webchat if you would like help without visiting a branch. We would be happy to help you. Holly, Customer Support Team Response date: 11th June 2020

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