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Bath Building Society: Savings reviews

4.69
Based on 2,032 reviews, last reviewed 2nd Jun 2025
54% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Great Customer Service I needed some help with an online account and was really pleased with the service given by Chris. Very patient with a calm manner that made the proce... Read more Reviewed on: 2nd June 2025
Peter F's avatar
Peter F

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2032)

Very good and helpful and the dogs love this biscuits

5
Very good and helpful and the dogs love this biscuits Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback, our dogs love the biscuits too! Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

They are always really helpful and help me with thin...

5
They are always really helpful and help me with things that I sometimes struggle with in daily life. They always welcome you with a nice smile. Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback regarding how helpful our team are, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Really friendly welcome in the Oldfield Park Branch.

5
Really friendly welcome in the Oldfield Park Branch. Always helpful and knowledgeable. A pleasure to visit! Reviewed on: 4th September 2024
Reply from Bath Building Society Thank you for your feedback regarding our team in Oldfield Park, its great to hear. I will make sure this is passed back to the team. Charlotte Tillen, Savings Services Manager Response date: 5th September 2024
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Bath Building Society

ALWAYS HELPFUL

5
ALWAYS HELPFUL AND VERY HAPPY WITH RATES FOR INTERST AND UPDATES ETC Reviewed on: 4th September 2024
Reply from Bath Building Society Thank you for your feedback, its great to hear you're pleased with our service and our rates. Charlotte Tillen, Savings Services Manager Response date: 5th September 2024
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Bath Building Society

We have been with the building society for a long ti...

5
We have been with the building society for a long time and had never had an issue Reviewed on: 4th September 2024
Reply from Bath Building Society Thank you for being a loyal customer of ours, we look forward to continuing the relationship. Charlotte Tillen, Saving's Services Manager Response date: 5th September 2024
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Bath Building Society

Wood Street ladies are just great, always cheerful a...

5
Wood Street ladies are just great, always cheerful and very helpful, Reviewed on: 3rd September 2024
Reply from Bath Building Society Thank you for your feedback regarding the staff in Wood Street, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024
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Bath Building Society

Staff are very polite and very helpful

5
Staff are very polite and very helpful Reviewed on: 3rd September 2024
Reply from Bath Building Society Thank you for your feedback regarding the team, its great to hear and I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024
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Bath Building Society

Really nice staff,nice Office to come into

5
Really nice staff,nice Office to come into Reviewed on: 3rd September 2024
Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024
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Bath Building Society

In branch service review

4
New website could be improved as sometimes shows code errors or error messages which doesn't instil confirdence!. Reviewed on: 30th August 2024
Reply from Bath Building Society Thank you for your feedback. We are aware of these issues with Bath Online and Mobile App and hope for these to be resolved soon. Charlotte Tillen, Savings Services Manager Response date: 2nd September 2024
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Bath Building Society

Really great experience in Wood Street.

5
Really great experience in Wood Street. Staff very friendly. Reviewed on: 30th August 2024
Reply from Bath Building Society Thank you for your feedback regarding the staff in Wood Street, its great to hear. I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 2nd September 2024
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Bath Building Society

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