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Bath Building Society: Savings reviews

4.69
Based on 2,061 reviews, last reviewed 18th Aug 2025
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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11%
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2%
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Latest highest rating:

4

The questions I had were all answered clearly by Cha... The questions I had were all answered clearly by Charlotte in the chat. Thank you very much. Reviewed on: 18th August 2025
tmto 's avatar
tmto

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
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Skye

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2061)

A Great Local Building Society

5
Very personable, staff in the branches always very helpful. The App works :-). Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

In branch service is excellent.

5
In branch service is excellent. The team is well trained and motivated Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Helpful staff

4
Staff in branch are very helpful and knowledgeable regarding products and terms and conditions Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Great customer service.

5
Great customer service. It’s personal, there are no screens and you can get whatever you need done by a real person. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Friendly staff

5
Staff are always very friendly and professional. Queues are quickly worked through Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for your feedback. We always try and serve our members as soon as possible, whilst upholding our high level of service. Sam Dorrington, Branches manager Response date: 18th September 2024
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Bath Building Society

Helpful staff

5
I’ve spoken with the staff on numerous occasions and they have been very helpful. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Love dealing with the Bath.

5
Love dealing with the Bath. The staff are amazing and always helpful. Reviewed on: 13th September 2024
Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

good savings

4
have 2 accounts one took forever to open and still can’t put money in it but they’ve been great to me and saved my money well Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, thanks for your feedback. If there is anything we can help with please leave contact details and I will have a member of the team reach out to yourself. Otherwise, feel free to give us a ring or pop into one of the branches. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

As I am in my 80s, I avoid on-line financial transac...

4
As I am in my 80s, I avoid on-line financial transactions, so since covid I have kept on top of my Bath B S savings by post, telephone, or e-mail, as I rarely come into Bath nowadays. I have managed to do this without too much difficulty. Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, thank you very much for the kind words, and we will continue to accommodate for members such as yourself where we can! Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

Bath Building Society Review

3
I have had a good experience with Bath Building Society. Their saving rates are not that good but it is ok Reviewed on: 13th September 2024
Reply from Bath Building Society Hi, we are always reviewing our interest rates in line with the Bank of England Base Rate, and strive to offer the best rate we can as a building society. Sam Dorrington, Branches Manager Response date: 18th September 2024
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Bath Building Society

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