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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Great customer service

Staff are always friendly and take time to listen to customers. Highly recommend to friends and family. Reviewed on: 9th March 2025

Reply from Bath Building Society Hi James, Thank you for your message! We're pleased to hear that our staff are always friendly and take the time to listen. Your recommendation to friends and family means a lot to us, and we look forward to continuing to provide you with the best service possible. Chris Burns - Customer Service Officer Response date: 10th March 2025

Keep It Local!

There are financial institutions offering a little more interest on some products but I do consider it important support local folk. I like to think my savings are helping local first time buyers. IMO Bath has far too many students renting properties that should be first time buyers or family homes. Reviewed on: 8th March 2025

Reply from Bath Building Society Thank you for your thoughtful feedback! We're glad to hear that you value supporting local institutions and appreciate the impact your savings can have on first-time buyers in the community. Your support means a lot to us, and we look forward to continuing to assist you whenever needed! Chris Burns - Customer Service Officer Response date: 10th March 2025

Great, High interest savings account.

Great, High interest savings accounts from a great city. This really got me, as it is also a building society you have a bit of a more say in what happens, and the support is great. Could do with a slightly better website login and appearance, but that is not as important for a bank- the banking is, so I give it 9/10. Plan on opening more savings accounts as well in the near future. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Mathew, Thank you for your fantastic feedback! We're pleased to hear that you appreciate our high-interest savings accounts and the unique benefits of being part of a building society. It's great to know that you value having a say in what happens. We also appreciate your constructive feedback regarding the website login and appearance, and we'll take it into consideration for future improvements. Lastly, its wonderful to hear you plan on opening more savings accounts with us in the future - we look forward to assisting you when the time comes! Chris Burns - Customer Service Officer Response date: 10th March 2025

Over 70 years and I still trust them with my savings.

When I was a child my Mum opened an account for me at what was then Bath Investment & Building Society decades later to become Bath Building Society. Now aged 82 years, I still invest with them as I receive consistently good rates of interest and customer service from the staff there is `second to none`. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Cyril, Thank you for sharing your wonderful story! We're honoured to have earned your trust over the past 70 years. It's heart-warming to hear that your Mum opened your first account for you at Bath Building Society and It means a lot that, at 82 years old, you still invest with us and appreciate our good rates and exceptional customer service. Your loyalty is very important to us and always appreciated. Chris Burns - Customer Service Officer Response date: 10th March 2025

Can’t log in.

Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Madison, Thank you for your feedback. I am sorry to hear that you're experiencing issues logging in despite receiving a unique ID and changing your password. It would be great if we could arrange a good time for me to call you, so I can help resolve the issue. please if you get a chance, can you reach out to me via my direct email [email protected] or by calling our customer service team on 01225 330014 - you can ask for myself! I look forward to hearing from you soon, Chris Burns - Digital Support Team Response date: 10th March 2025

Very easy to open account

Very easy to open account and plenty of information available. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Margaret, Thank you for your message! We're glad to hear that you found it very easy to open an account and that there was plenty of information available. We strive to make the process as smooth as possible and appreciate your positive experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

Local Quality

A good local company to keep my savings. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that you consider us a good local company to keep your savings with. We value your trust and look forward to helping you again when needed. Chris Burns - Customer Service Officer Response date: 10th March 2025

Great local provider, always welcoming, professional...

Great local provider, always welcoming, professional and committed to providing a truly exceptional customer experience. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your kind words! We're glad to hear that you find us to be a great local provider, always welcoming, professional, and committed to delivering a truly exceptional customer experience. Chris Burns - Customer Service Officer Response date: 10th March 2025

A really great local Building Society

Competitive savings rates and excellent service for the local community Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your message! We're pleased to hear that you find our Building Society to be a great local institution with competitive savings rates. We appreciate your trust and look forward to continuing to meet your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Moorland Road Branch

Friendly and efficient, knowledgeable staff. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Lynn, Thanks for the feedback. We pride ourselves on the great service we give in branch and no task is too small. I will pass the kind words onto the team at Oldfield Park. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

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