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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2133 reviews)

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4.71

Based on 2,133 reviews, last reviewed 15th Dec 2025

31% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025

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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

Great and friendly service with an amazing interest...

Great and friendly service with an amazing interest rate Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for the feedback, we always strive to give the best service possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Ive always found your team very pleasant and helpful

Ive always found your team very pleasant and helpful Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for the feedbakc, I will pass it onto the savings team! Sam Dorrington, Branches Manager. Response date: 22nd October 2024

Let's hope the branches stay

Lots of change in the society over the past few years. Not sure all of it for the better. So I'm long as the local branches stay I'm happy. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for your feedback. As of right now, we have no plans to get rid of our branches, and will continue to serve our members in them. Sam Dorrington, Branches Manager Response date: 22nd October 2024

A member of BBS for many years.

I have been a member of BBS for many years. I feel that my money is safe and secure, and its interest rates are competitive. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for being a long term member with ourselves. We always value your feedback and loyalty. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Always prompt friendly service.

Always prompt friendly service. Haven’t been kept waiting on the phone and the app is great too Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you so much for the feedback, we always try to give the best possible service. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Speak directly to a real human fast

Called to ask some detailed questions about LISA terms. IMMEDIATELY put through to a person, extremely helpful, got straightforward answers in seconds and met all needs. Fantastic, so rare these days to talk to a person. Really, really appreciated. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the feedback. We pride ourselves on our service, and will continue to give the best possible. You will always get through to a person when you ring us. Regards, Sam Dorrington, Branches Manager Response date: 22nd October 2024

It’s good you need your own bank account

It’s good you need your own bank account Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for the feedback. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Very friendly counter staff

Very friendly counter staff, opened my account swiftly, pleasant and professional. Made me feel like a valued customer. Good savings product. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the great feedback regarding our branches staff. I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Very professional

Very helpful staff good saving accounts Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

I have a 16-25 saver, fab rates.

I have a 16-25 saver, fab rates. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback regarding the interest rate of our 16-25 regular saver account, it really is a great rate. Charlotte Tillen, Savings Services Manager Response date: 21st October 2024

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