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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2032 reviews)

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4.69

Based on 2,032 reviews, last reviewed 2nd Jun 2025

54% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Great Customer Service I needed some help with an online account and was really pleased with the service given by Chris. Very patient with a calm manner that made the proce... Read more Reviewed on: 2nd June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2032)

We like small and local

We live down in Dorset but want our savings to be available to a small building society like the Bath BS. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

Good interest rates for savings.

Good interest rates for savings. Customer Service is very good over their chat platform. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our online chat, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

I've had morning but a positive experience so far wi...

I've had morning but a positive experience so far with bath building society. The only improvement I can suggest is with the app, it can be glitchy and sometimes you can't log in. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback. Our mobile app and Bath Online are both having improvement work carried out on them to make the process a lot smoother and to fix these issues. Charlotte Tillen, Savings Services Manager Response date: 20th September 2024

In branch service review

Small, friendly and branch based service. Reviewed on: 11th September 2024

In branch service review

Simple to apply for an account. Friendly and helpful staff. Easy to contact by telephone. Excellent interest rates. Reviewed on: 11th September 2024

Have my account at Wood Street - great people to dea...

Have my account at Wood Street - great people to deal with and I LOVE they still use passbooks!!! Reviewed on: 9th September 2024

Reply from Bath Building Society Thank you so much for your positive feedback. We always value our members and will try to accommodate as much as possible - our passbooks aren't going anywhere! Sam Dorrington, Branches Manager Response date: 10th September 2024

Wood Street staff are very helpful.

Wood Street staff are very helpful. I like the fact that it is a local Building Society. Reviewed on: 9th September 2024

Reply from Bath Building Society Thank you for your feedback. We are always happy to assist where possible, and we enjoy giving great service. Sam Dorrington, Branches Manager Response date: 10th September 2024

Friendly and experienced staff who gave me good advice.

Friendly and experienced staff who gave me good advice. Also like having local branch in Moorland Road Reviewed on: 9th September 2024

Reply from Bath Building Society Thank you very much for leaving your feedback. The staff at Moorland Road are more than happy to help where possible. Sam Dorrington, Branches Manager Response date: 10th September 2024

Brilliant business and really helpful

Brilliant business and really helpful, staff are always friendly and helpful and a pleasure Reviewed on: 6th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our helpful and friendly staff, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024

Helpful and friendly people, with fair and competiti...

Helpful and friendly people, with fair and competitive rates. Reviewed on: 5th September 2024

Reply from Bath Building Society Thank you for your feedback regarding the team and our rates, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024

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Bath Building Society: Savings reviews

54% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2032)

We like small and local

Good interest rates for savings.

I've had morning but a positive experience so far wi...

In branch service review

In branch service review

Have my account at Wood Street - great people to dea...

Wood Street staff are very helpful.

Friendly and experienced staff who gave me good advice.

Brilliant business and really helpful

Helpful and friendly people, with fair and competiti...

Do you have a different Bath Building Society product?

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