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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2035 reviews)

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4.69

Based on 2,035 reviews, last reviewed 16th Jun 2025

58% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Rokas was very helpful and resolved my issues prompt... Rokas was very helpful and resolved my issues promptly, but there had been previous issues i.e. having filled in a change of signatory form a couple o... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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Bath Building Society Savings reviews (2035)

Love dealing with the Bath.

Love dealing with the Bath. The staff are amazing and always helpful. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024

good savings

have 2 accounts one took forever to open and still can’t put money in it but they’ve been great to me and saved my money well Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thanks for your feedback. If there is anything we can help with please leave contact details and I will have a member of the team reach out to yourself. Otherwise, feel free to give us a ring or pop into one of the branches. Sam Dorrington, Branches Manager Response date: 18th September 2024

As I am in my 80s, I avoid on-line financial transac...

As I am in my 80s, I avoid on-line financial transactions, so since covid I have kept on top of my Bath B S savings by post, telephone, or e-mail, as I rarely come into Bath nowadays. I have managed to do this without too much difficulty. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much for the kind words, and we will continue to accommodate for members such as yourself where we can! Sam Dorrington, Branches Manager Response date: 18th September 2024

Bath Building Society Review

I have had a good experience with Bath Building Society. Their saving rates are not that good but it is ok Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, we are always reviewing our interest rates in line with the Bank of England Base Rate, and strive to offer the best rate we can as a building society. Sam Dorrington, Branches Manager Response date: 18th September 2024

No paperwork received

Opened up a LISA 3 months ago and still haven’t been sent the paperwork with the details that give me access to the money, even after phoning to get them to send them a second letter. Currently can’t access the account. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback and I'm sorry to hear that you haven't received your welcome letter and are having issues with Bath Online. Please could you contact us on 01225 423271 and we will be able to help you with these issues. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

Helpful Staff

The staff are always very helpful and clear and concise. It's wonderful to be able to access real people who are dedicated to their job. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you so much for the kind words. We strive to offer the best service possible to our members. Sam Dorrington, Branches Manager Response date: 18th September 2024

A true mutual

Superb service and advice over forty years Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you so much for being a valued member all these years. It's great to see loyal members still using our services. We will continue to serve you for anything you need. Sam Dorrington, Branches Manager Response date: 18th September 2024

Professional capable and friendly

I have known the Society personally and professionally for more than 45 years. All its people have been in my experience capable straightforward accessible and friendly Reviewed on: 13th September 2024

Mobile app, safe, quick and simple to use

I find the mobile app encapsulates everything I need regarding my savings account. It's informative,safe,Good rates, and so simple to use. Highly recommend this product. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much for the great feedback regarding our app. We are always updating it to try and make it even easier to use! Sam Dorrington, Branches Manager. Response date: 18th September 2024

Good to save locally and rates are good.

Good to save locally and rates are good. The staff at Moreland Road are really helpful . Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you for the positive words, I will pass them onto the team here at Moorland Rd! Sam Dorrington, Branches Manager Response date: 18th September 2024

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