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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.09 (210 reviews)

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3.96

Based on 210 reviews, last reviewed 29th May 2025

33% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Excellent service from start to finish. Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone Reviewed on: 29th May 2025

Latest lowest rating:

1

Endlessly waiting on phone lines just to be told the... Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025

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About this product

Blue Motor Finance Car Finance reviews (210)

Review of the Blue Motor Finance, Car Finance:

Amazing service

So to start off the team did great sourcing me the cars so i saved time I picked the car which stood out the most, unfortunately a few days after collecting the car I had to take it into the garage who found a list of issues the dealership I purchased the car from was not interested so I called blue motor finance 2 weeks later all the repairs have been carried out at no cost to me Ian and the team have been amazing from start to finish. Just a shame the dealership couldn’t care Reviewed on: 26th June 2021

Reply from Blue Motor Finance Hi Phil It's always disappointing when a car let's you down - but it's brilliant to read that we didn't. Thank you for giving us the opportunity to help you resolve this matter and for taking time out to share your experience in this review. Blue Motor Finance Response date: 28th September 2021

Excellent service from start to finish.

Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone Reviewed on: 29th May 2025

Nothing special

Very average prices, nothing special, and alike many others I was misled around DCA commission by them Reviewed on: 27th May 2025

Endlessly waiting on phone lines just to be told the...

Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025

I got my car on finance with blue motor finance.

I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service. Reviewed on: 7th April 2025

I have received no help with signing the e-documents.

I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is made from your bank account. Endless emails, phonecalls, text messages and even changing bank did not solve the problem. Whenever I responded to the email by asking for help, none was forthcoming. Reviewed on: 6th March 2025

Not taking payments on time or at all.

Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by not taking payments could impact my credit score and damage my business. Third time no payments were taken and has now damaged my credit score that was perfect with no missed payments for many years. Reviewed on: 22nd January 2025

Communication with the team is clear and easy to und...

Communication with the team is clear and easy to understand Reviewed on: 16th January 2025

The experience is good .

The experience is good . Because Blue trust in my honestly . I’m pay all logic never missing the amount propose. Reviewed on: 14th January 2025

Been with blue motor finance for 5 years and never h...

Been with blue motor finance for 5 years and never had any problems from finance company . Since I got my car I've never had any problems with car. Any time I've contacted blue motor finance customer service has been excellent. Reviewed on: 31st December 2024

The initial translation was seamless and the repayme...

The initial translation was seamless and the repayment settlement was equally simple. I would recommend Blue Finance to anyone looking for vehicle finance. Reviewed on: 28th December 2024

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