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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

LARGE CHOICE OF PRODUCTS

HSBC has a large variety of products which satisfy my needs Reviewed on: 17th March 2023

No profit on savings

I have been saving each penny but never got any interest on the amount in my account. Then why not to prefer other banks. Reviewed on: 16th March 2023

Reliable service

Very helpful staff each time I ring. I get friendly advisors who sort any query I may have Reviewed on: 16th March 2023

Competent and safe

The bank is welcoming and very attentive to your needs Reviewed on: 16th March 2023

Not responsive for calls

Not the best bank. Would not use it if there is choice Reviewed on: 16th March 2023

HSBC Premier current account

It is okay--but not easy to open. customer care is not easy to get a response to--if one sends a secure message the response if often--phone in. The card costs more to use overseas than digital only banks. Reviewed on: 16th March 2023

Not very user friendly

I have banked with HSBC for decades. It is extremely difficult to speak to customer services. The chat is very limited in topics and even after requesting a call back it didn't happen. Reviewed on: 16th March 2023

Excellent service !

Excellent service provided by this Bank, App/website is very secure as well as easy to navigate and very happy to investment accounts as well. Reviewed on: 16th March 2023

Amazing

This bank is amazing. I really love it and is have referred several friends. Reviewed on: 16th March 2023

Worst Bank in the UK

Old fashioned products, web UX and App. Nothing customer centric and too slow to move or innovate Reviewed on: 16th March 2023

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