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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Overdraft expensive

Would like more help with clearing overdraft due to new rules but not offered me assistance. Reviewed on: 2nd February 2020

Great bank

Very good update products with great customer service. Reviewed on: 29th January 2020

Helped me

Anytime I have a query or issue they always seem to resolve it with no issue and promptly. Been a customer for a long time and will remain to Reviewed on: 29th January 2020

Great

Great customer experience, quality of services, products and support Reviewed on: 29th January 2020

No problems

Straight forward No complecations. security worthy. Reviewed on: 28th January 2020

Really great improvements to the app, loving the new insight messages on spending patterns in the home page

Really great improvements to the app, loving the new insight messages on spending patterns in the home page Reviewed on: 28th January 2020

Average service

Not the best. When u make transactions u have to wait one week to see your transactions in the app is very confusing service generally Reviewed on: 27th January 2020

Excellent Bank

Excellent customer service with good products Reviewed on: 25th January 2020

Their advance account is second to none

Great British call centre and hardly ever any wait times Reviewed on: 25th January 2020

Really amazing bank

Reliable, everything I need is here Reviewed on: 25th January 2020

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