Write a review

Go to business site

Barclaycard: Platinum credit cards reviews

View other Barclaycard products

3.85

Based on 316 reviews, last reviewed 10th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Excellent card- the 0 percent interest and credit li... Excellent card- the 0 percent interest and credit limit is amazing Reviewed on: 10th February 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

Read all reviews Write a review

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Review Barclaycard: Platinum credit cards now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclaycard Platinum credit cards reviews (316)

Very good 0% offers

Offering great 0% offers to all existing customers. Great app and account management portals with free Experian credit scores every 60 days. Great company and products. Reviewed on: 29th June 2017

Very helpful friendly customer service

Every time I phone barclaycard the staff are very helping and willingly to go the extra mile to ensure that your query is fully answered. Reviewed on: 29th June 2017

Excellent custom service

Polite and helpful phone staff and great online management tools. Reviewed on: 29th June 2017

Really bad communication

Sadly I've never had a good experi nice with BA claycard. They're good with their online features but sadly if you have to phone then it's another matter. The call centre is overseas and always hard to have a proper non scripted conversation. I've never been able to resolve any issues iv had amicably and no longer bother calling. Reviewed on: 29th June 2017

Cashback reduction

I used the card for four years having got it for the market leading 2% cashback at the time - despite having to use amex. over the years they've eroded that rate and they're now telling me i'm at 0.5% so i'm jumping ship. It's a shame because the app is really nice and managing the account has mostly been a breeze, but without any benefits, i'll balance transfer to a 0% card and at least get the benefit of not having to pay it. Customer service when needed is not great - with the only real option being to call with long wait times and foreign call centres Reviewed on: 28th June 2017

Supportive and Understanding if something goes wrong...

I've used Barclaycard for many years now and always found them very professional and accomodating if I've ever had an issue. This week I received a letter stating that I had incurred a £12 payment charge for a return direct debit. Long story short but basically I had managed to delete the DD as I couldn't change the amount manually that I wanted to pay. I went online and paid the minimum to ensure I didn't get a charge for late payment and then set up a new DD ready for the next month. Unfortunately I didn't calculate in the weekend days so I was too late to amend the amount for the current month. Although I had paid the minimum, the original DD was attempted to be taken and was rejected resulting in me getting the charge. I called the customer services, explained what had happened and they were extremely understanding. They explained my mistake and how to avoid it in the future and instantly credited back the £12 and removed the black mark from my account. I've had dealings with other companies when I've had different issues and never before received such a professional and supportive stance from such a big company. We are all very quick to criticize when they get something wrong but I believe we should spend more time recognizing the times when they do go the extra mile and make us realize that they do actually care. Many thanks Barclaycard, you exceeded my expectations on this one. Reviewed on: 26th June 2017

Simple and easy

Had used Barclaycard for years now and cannot imagine using any other better product (And I tried a lot!). Very friendly and pro-active Customer services, always taking care of you and making sure there is no fraud on your account. Easy to use website and App, where you can check your balance, make payments and also use big variety of other services. Loads of promotions and rewards constantly refreshing and making life easier. Simply the best!!! Reviewed on: 23rd June 2017

Bad!

I've tried to set up a direct debit for a minimum payment, but for some reason it didn't go trough so had to pay for a late payment fee... not fair Reviewed on: 22nd June 2017

Easy to use Online

The website is second to none, so easy to see what you've spent, and break it down. It makes it easy to pay and keep track of payments Reviewed on: 20th June 2017

Reasonable interest rate

Had this credit card for 10 years and its had a fair bit of use. Its got a fair rate of interest and i've always had good customer service. Reviewed on: 19th June 2017

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Credit card
from Nationwide 4.12 from 204 reviews
Avios Rewards Credit Card
from Lloyds Bank 4.01 from 60 reviews
Purchase Credit Card
from Bank of Scotland 4.53 from 10 reviews

Want to see more from Barclaycard?

Platinum Visa Business Credit Card
from Barclaycard 4.54 from 13 reviews
IHG Reward Club
from Barclaycard 4.21 from 7 reviews
Hilton Honors Credit Card
from Barclaycard 4.17 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub