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Barclaycard: Platinum Credit Card reviews

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3.93

Based on 300 reviews, last reviewed 23rd Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Stay away fro Barclays! If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my ca... Read more Reviewed on: 23rd November 2024

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Barclaycard Platinum Credit Card reviews (300)

Great customer service

Took out a Barclaycard Platinum last week. Had a current account with Barclays for years. The local branch service was very helpful and were able to clarify my options and their benefits. Found it a smooth and stress-free experience Reviewed on: 5th February 2017

Did exactly what they said they would!!

Balance transfer notification by post and email, offering simple 0% balance transfer. Clear, concise offer, made in plain easy to understand English. I made one phone call, was not made to wait or put on hold, and was spoken to politely and respectfully. Operative was knowledgeable and able to complete my request within 2 minutes. I received written confirmation within 48 hours. In times of 'your call is important to us' and then we are put on hold for an age, only to be eventually answered by an operative who has neither the skills or knowledge to help, Barclaycard bowled me over with their honest, helpful process. Thank you Barclaycard, for doing exactly what you said you would. Reviewed on: 4th February 2017

Brilliant Credit Card

I recently got a credit card with Barclays (I had one from them years ago) as it had 36 months interest free with £20 cash back and no balance transfer fee. They were very helpful on twitter before I applied for the card, as I was worried being a previous customer I wouldn't be entitled to the offer, but I was! The Barclaycard app is also very easy to use and they have good balance transfer/cash advance/purchase offers for being a customer. Reviewed on: 3rd February 2017

Let you know when theres a better barclaycard product available

I love that Barclaycard send me letters to let me know I can transfer to another card to save money on interest. This is really user friendly and saves me trailing the internet to save money on my balance. I just find my barclaycard platinum account really user friendly in general. Reviewed on: 1st February 2017

Part Good Part Bad

Myself and my partner both have a Barclaycard credit card. We both did balance transfers with 0% interest and I have had a very good experience. My partner however had a bit of a nightmare and they charged interest on his card and said the offer had been removed for some reason, it was however corrected but took time to ring them and get sorted. Apart from that a very good experience so far Reviewed on: 31st January 2017

Great card, great deals, great online banking

What I love about this card is this online banking. Everything is laid out simply so you can find what you need. On the homepage it lets you know in advance when your interest free periods are ending rather than having to locate this on the statement like with some other cards. This card also has long interest free periods on balance transfers and cash transfers which are updated monthly. Reviewed on: 24th January 2017

Barclaycard are ahead of the game

I can not recommend barclaycard enough. having been a customer for 5 years they have always enticed me to stay by making sure their offers are relevant and suit my needs. 0% on transactions and cash withdrawls abroad, an easy to use app, the option to transfer money to your current account via the app and a fraud team that are fast to detect suspicious activity on your account. They quickly prevented £2000 worth of transactions that werent made by me and declined them. 2 had already been approved before they detected the fraud but they refunded the money back for those on to my card in less than a week. Excellent customer service. Reviewed on: 19th January 2017

Easy and quick set up

Easy and quick to set up and transfer a balance, with some good rates and a handy app Reviewed on: 15th January 2017

Excellent app

I can access and view my balance easily on my mobile phone, in addition I can apply for a balance transfer offer at the click of a button ... saves me so much time Reviewed on: 12th January 2017

Easy to apply and use

I got this card to do a credit transfer, It was so easy, the rates are 0% for 36 months and transfer fee was low. Happy days Reviewed on: 11th January 2017

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