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Barclaycard: Platinum Credit Card reviews

Name: Barclaycard Platinum Credit Card
Brand: Barclaycard
Rating: 2.54 (196 reviews)

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3.87

Based on 313 reviews, last reviewed 17th Jun 2025

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Barclaycard Platinum Credit Card reviews (313)

Not very rewarding

Lots of balance transfer offers, but not much in terms of rewards Reviewed on: 10th February 2017

Great offers and service

Great opening offer and good service including changing details and rates Reviewed on: 10th February 2017

Great all round user interface.

Great offers for existing customers, user friendly web app and desktop site. Reviewed on: 7th February 2017

Great customer service

Took out a Barclaycard Platinum last week. Had a current account with Barclays for years. The local branch service was very helpful and were able to clarify my options and their benefits. Found it a smooth and stress-free experience Reviewed on: 5th February 2017

Did exactly what they said they would!!

Balance transfer notification by post and email, offering simple 0% balance transfer. Clear, concise offer, made in plain easy to understand English. I made one phone call, was not made to wait or put on hold, and was spoken to politely and respectfully. Operative was knowledgeable and able to complete my request within 2 minutes. I received written confirmation within 48 hours. In times of 'your call is important to us' and then we are put on hold for an age, only to be eventually answered by an operative who has neither the skills or knowledge to help, Barclaycard bowled me over with their honest, helpful process. Thank you Barclaycard, for doing exactly what you said you would. Reviewed on: 4th February 2017

Brilliant Credit Card

I recently got a credit card with Barclays (I had one from them years ago) as it had 36 months interest free with £20 cash back and no balance transfer fee. They were very helpful on twitter before I applied for the card, as I was worried being a previous customer I wouldn't be entitled to the offer, but I was! The Barclaycard app is also very easy to use and they have good balance transfer/cash advance/purchase offers for being a customer. Reviewed on: 3rd February 2017

Let you know when theres a better barclaycard product available

I love that Barclaycard send me letters to let me know I can transfer to another card to save money on interest. This is really user friendly and saves me trailing the internet to save money on my balance. I just find my barclaycard platinum account really user friendly in general. Reviewed on: 1st February 2017

Part Good Part Bad

Myself and my partner both have a Barclaycard credit card. We both did balance transfers with 0% interest and I have had a very good experience. My partner however had a bit of a nightmare and they charged interest on his card and said the offer had been removed for some reason, it was however corrected but took time to ring them and get sorted. Apart from that a very good experience so far Reviewed on: 31st January 2017

Great card, great deals, great online banking

What I love about this card is this online banking. Everything is laid out simply so you can find what you need. On the homepage it lets you know in advance when your interest free periods are ending rather than having to locate this on the statement like with some other cards. This card also has long interest free periods on balance transfers and cash transfers which are updated monthly. Reviewed on: 24th January 2017

Barclaycard are ahead of the game

I can not recommend barclaycard enough. having been a customer for 5 years they have always enticed me to stay by making sure their offers are relevant and suit my needs. 0% on transactions and cash withdrawls abroad, an easy to use app, the option to transfer money to your current account via the app and a fraud team that are fast to detect suspicious activity on your account. They quickly prevented £2000 worth of transactions that werent made by me and declined them. 2 had already been approved before they detected the fraud but they refunded the money back for those on to my card in less than a week. Excellent customer service. Reviewed on: 19th January 2017

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