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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

My local branch are friendly and helpful

My local branch are friendly and helpful Reviewed on: 26th February 2025

Nationwide have always given me reliable service and...

Nationwide have always given me reliable service and been helpful if I have approached them in branch or via phone. I also appreciate their ethics. Reviewed on: 26th February 2025

They are a good banking provider with good incentive...

They are a good banking provider with good incentives like fast hassle free banking. Reviewed on: 26th February 2025

How to feel valued and appreciated.

I always feel valued and welcomed at Nationwide with always a person to help me when necessary. Rarely do I have a problem but always is it very soon sorted out. I also get interest on the money in my account. Nothing is too much for the staff to help you. Reviewed on: 26th February 2025

Ver pleased with Nationwide's Flex account

Have had this account - in various forms - for over ten years. Always happy with customer service. The app is user-friendly and allows me to stay on top of my finance and transactions. I recommended a similar account to my teenaged son who has also grown fond of Nationwide's offers and service. Reviewed on: 26th February 2025

Easy to manage either through app or from the computer.

Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025

I have been banking with them for 19 years its a go...

I have been banking with them for 19 years its a good bank Reviewed on: 3rd February 2025

App is seriously lacking

I took advantage of the £175 switch offer that Nationwide were offering. At first, everything was good however, I soon realised Nationwide’s app and technology is seriously lacking. The app is very limited in what it can do and the lack of Push Notifications through the app to warn of upcoming Direct Debit payments is infuriating. Furthermore, Nationwide’s text alerts are too basic and not detailed enough. Not being able to use the Post Office to deposit cash or cheques is also annoying. Whilst I appreciate they are keeping their branches open, we don’t live that close to one so having access to bank at the Post Office would make life easier (or allow for cheques to be deposited through the app - that would be even better!). Reviewed on: 17th January 2025

Everything is excellent.

Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do! Reviewed on: 14th January 2025

Easy to use and good value

Simple to use. Free to use. Free small overdraft. Reviewed on: 28th November 2024

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