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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Iexcellent service

I’ve been with the Nationwide for many years of friendly practical service especially when i joined and when my husband died. I’ve recently received two separate sums of money from them. They always provide a service with a smile. Reviewed on: 20th February 2026

The account's online banking facility is easy to handle

The account's online banking facility is easy to handle Reviewed on: 19th February 2026

Flex account with Nationwide cover all my need.

Ths account with Nationwide provide with all my need. I also have the opportunity to open a good rate savings account. So, really pleased Reviewed on: 19th February 2026

Good account but app not market leading

Good account but app not market leading Reviewed on: 19th February 2026

Hi I been with Nationwide bank from long time they p...

Hi I been with Nationwide bank from long time they putted my name on cifas and closed my account a very minor reason and made me financially disabled recomend everyone think before you open account with Nationwide. Reviewed on: 16th February 2026

Friendly staff and lots of branches

Friendly staff and lots of branches Reviewed on: 15th February 2026

Genuine Customer Care

A bank that actually shares the wealth! Head and shoulders above its competitors on that front but also very easy to use and excellent customer service. Reviewed on: 15th February 2026

Nationwide have been my main bank my entire life.

Nationwide have been my main bank my entire life. My first current account when I was 16 and the bank I have used for everything important. I have held accounts with every major bank and some smaller ones, and some have their benefits, but I have always trusted Nationwide more. I have never had any issues, they have provided great value and features, and I consider them more ethical than most banks due to being a building society and based on the decisions they make. Reviewed on: 13th February 2026

A friendly face is priceless

I use the app on line but also if I need to check what might be in my best interest a face to face is always available. Having to deal with a death and bank account. They go out of their way to make it as simple as possible. To have that reassurance at such a time is priceless Reviewed on: 9th February 2026

Delighted with service

I had a problem transferring from my old account which delayed me beyond the deadline set by the current-account switch service - the staff at Nationwide were brilliant and reset the time so I could get the £175 switching bonus! Reviewed on: 9th February 2026

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