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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Future proofing its members.

Nationwide still has its members interest at the heart of its business. Members share in the growing success of the business both financially and in security of knowing that this building society is future proofing our stability in an ever changing global marketplace. Reviewed on: 22nd January 2026

Never any problems with this account.

Never any problems with this account. There are still branches open but the app is great. Reviewed on: 22nd January 2026

Always easy and always trusted.

Always easy and always trusted..no issues and good value Reviewed on: 22nd January 2026

The last time I had to call was regarding a possible...

The last time I had to call was regarding a possible fraud case, they were very friendly and helpful, they dealt with my query efficiently and in a professional manner Reviewed on: 22nd January 2026

New Customer

As a switch customer this transfer was faultless. Also as a flex plus customer the travel insurance inclusion with a monthly fee and an upgrade due to medical issues is such good value. My local branch staff are extremely helpful and knowledgeable. Reviewed on: 22nd January 2026

I have always had a great banking experience and sup...

I have always had a great banking experience and support from Nationwide. Reviewed on: 22nd January 2026

Have had this account for a few years.

Have had this account for a few years. No problems and good benefits Reviewed on: 22nd January 2026

Nationwide stands out !

Nationwide Building Society truly stands out in the financial landscape, especially during these challenging economic times. Their unique approach to customer service and community focus makes them a bank that genuinely cares for its members. One of the most remarkable features of Nationwide is their commitment to sharing profits with customers. This initiative not only fosters a sense of belonging but also provides tangible financial benefits, especially when many are feeling the pinch in the current market. By crediting customers with a share of profits, Nationwide reinforces the idea that banking should be a partnership, not just a transaction. The customer service experience is another highlight. Every interaction feels personal and attentive, with staff dedicated to providing helpful solutions tailored to individual needs. Whether it's navigating savings options or seeking advice on mortgages, the staff at Nationwide are knowledgeable and approachable. In addition to their profit-sharing model, Nationwide offers competitive interest rates and a range of financial products that cater to both short-term needs and long-term goals. Their online banking platform is user-friendly, making managing finances straightforward and stress-free. In summary, Nationwide Building Society is more than just a bank; it's a community-focused institution that prioritises its members' well-being. Their profit-sharing model is a testament to their commitment to customer satisfaction, particularly in today's economic climate. If you're looking for a bank that cares and delivers real value, Nationwide is undoubtedly the way to go. Reviewed on: 22nd January 2026

£175 switch bank account, 5% interest 1st year.

£175 paid to switch bank account, 5% interest on £1500 balance for 1st year = £75, 1% interest on debit card spending for 1st year. 6.5% on Regular Saver up to £200 a month over 1 year + save spare change to same a/c. Only bugbear is card reader but can dispense with it by supplying photo security. Reviewed on: 22nd January 2026

Great no fuss friendly banking with great customer s...

Great no fuss friendly banking with great customer service and benefits. Reviewed on: 22nd January 2026

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