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Nationwide: FlexAccount reviews

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

Great personal service

Although I do use the Nationwide banking app, I love that I can do my banking at my local branch where I can talk to real people face to face, The staff are so helpful, knowledgeable and friendly, and it's so nice to see how they go the extra mile for their elderly or less able customers. Reviewed on: 25th May 2024

I love how they give the fairer share payment

I love how they give the fairer share payment Reviewed on: 25th May 2024

Mutual bonus

Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

Could be better

We got the accounts as we have a mortgage with them, however you still can't pay a cheque through the app and its very buggy. It needs to get with the times. Reviewed on: 24th May 2024

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Rewards loyalty and follows through on promises

Rewards loyalty and follows through on promises Reviewed on: 24th May 2024

good bank that still has branches if you need it and...

good bank that still has branches if you need it and easy to use products Reviewed on: 24th May 2024

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

I love the way nationwide randomly sends out an emai...

I love the way nationwide randomly sends out an email saying that they are going to be giving out £100 to people who qualify for it Reviewed on: 24th May 2024

Moral but largely ineffective

Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

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