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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Great no fuss friendly banking with great customer s...

Great no fuss friendly banking with great customer service and benefits. Reviewed on: 22nd January 2026

Branches in towns

The fact they still have branches open is just a big plus. Though I also find the app easy to use. Reviewed on: 22nd January 2026

Always helpful with any issues.

Always helpful with any issues. Never had a problem with any of my applications, and their customer service is excellent. Reviewed on: 22nd January 2026

Valued member

Always had great customer service and have valued their products Reviewed on: 22nd January 2026

Nationwide. Customers Services

Whenever I ring customer services at the Nationwide. They are polite helpful and very professional. The fraud department was exceptionally helpful plus they look through my bank statements and got all my money which had been fraudulently taken. Also being a Building Society there more for the customer. Also they given me £100 pounds for my custom. Reviewed on: 22nd January 2026

Highly recommend

I have been with nationwide for approximately 20 years & have no intention of leaving. Helpful, considerate, actual branches open. I have always had excellent service whether in petson or on the phone. Reviewed on: 22nd January 2026

They have a very good customer service.

They have a very good customer service. They are customer oriented. Lovely bank. Their savings rate are good as well. It encourages people to save. Reviewed on: 22nd January 2026

Been with them for 38 years never ever had a...

Been with them for 38 years never ever had a problem Reviewed on: 22nd January 2026

Superb customer service & great incentives

Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

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