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Nationwide: FlexAccount reviews

4.43
Based on 931 reviews, last reviewed 12th Aug 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025
Chris K's avatar
Chris K

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

I trust nationwide and they look after me and my...

5
I trust nationwide and they look after me and my money Reviewed on: 15th April 2024

You don’t need to bank anywhere else!

5
I have banked with Nationwide Flex account for 15+ years and the bank account, app and in person service is second to none! I also love the little winner draws they sometimes run, even if I haven’t won it’s a great idea. I love nationwide and always talk about them! Reviewed on: 15th April 2024

Trusted bank/building society.

5
Trusted bank/building society. Always easy to talk to someone. Local branches everywhere. Reviewed on: 13th April 2024

cannot fault the access to a physical branch and the...

5
cannot fault the access to a physical branch and the facilities on offer to customers Reviewed on: 12th April 2024

Absolutely wandefoul I will recomand to all my frien...

5
Absolutely wandefoul I will recomand to all my friends and relatives Reviewed on: 12th April 2024

No longer cares!

1
Too interested in ticking boxes and acquisitions rather than looking after loyal customers. Reviewed on: 12th April 2024

Been with his bank organisation 1985.

5
Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

Great bank.

5
Great bank. No issues ever. Yet have issues with all other things at other banks Reviewed on: 12th April 2024

Nothing Nasty Ever Happens

5
They don’t charge expenses by not paying things without funds available to pay them. However they do alert you through text when funds are required to make payments. Reviewed on: 10th April 2024

Excellent online banking.

5
Excellent online banking, but shame branches have to close.Been with then for 30 plus years, never a problem. Reviewed on: 10th April 2024

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