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Nationwide: FlexAccount reviews

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

They go over the top for their customers

They go over the top for their customers Reviewed on: 30th March 2024

Fantastic Bank.

Fantastic Bank. Excellent Service. Both the iPhone App and the Web App are SUPERB. Excellent Customer Support… Responsive, Knowledgeable, Helpful, Polite… what more could you want? Reviewed on: 29th March 2024

Branch Access

Great having access to a branch & real people to speak to about any issues. For everyday banking & savings advice so important to have people contact. Reviewed on: 28th March 2024

Basic current account, no major issues

Basic current account, no major issues, does what it promises. A basic bank account to get salary paid into. Reviewed on: 17th March 2024

Been with Nationwide 17 plus years.

Been with Nationwide 17+ years. Excellent web & iPhone Apps. Great customer service. Reviewed on: 15th March 2024

Using the card reader is bad

Using the card reader is bad Reviewed on: 15th March 2024

Improving a lot recently

They recently moved to face ID versus standard card reader so enjoying the app much more now! Reviewed on: 15th March 2024

Banking for everyone

Banked here for over 20 years, staff in branch are very friendly and knowledgeable. Reviewed on: 12th March 2024

Excellent current account.

Excellent current account. Good benefits, great app, easy as pie. Reviewed on: 12th March 2024

My first choice

I’ve used Nationwide since I was born for finance - they are always so helpful and friendly compared to other banks, making it feel more comfortable. They offer great member rewards and I love the Fairer Share payments. Their current accounts are simple to use but come with all the functionalities you need, and the app is gradually getting better. I have most confidence in dealing with Nationwide, especially in the speed if you do need to call them. Reviewed on: 11th March 2024

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