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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Switching to Nationwide was the best decision ever

I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

highly recommend

The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy to open the account in person. Reviewed on: 23rd June 2025

Just the best bank for service

I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Reliable & rewarding

Of all the banking apps I use, Nationwide is the most reliable. It lets me manage my FlexAccount, and this past year customers have had the added bonus of a £200 'dividend' Reviewed on: 13th June 2025

Easy to use app, lots of branches I can use and they...

Easy to use app, lots of branches I can use and they reward their members regularly Reviewed on: 13th June 2025

Nationwide - Britain's best bank

Very considerate & helpful, especially when experiencing difficulties.. The benefits of being a member of a mutual also was very evident. Reviewed on: 13th June 2025

Honest, reliable, customer-focused service

I am now a longstanding customer (17 years) and have never had any reason to doubt the quality of Nationwide's service, both online and in branch. They offer above average interest rates on products for existing customers (ie rewarding loyalty not playing games to attract newcomers), and the recent Fairer Share payments are just the icing on the cake. Reviewed on: 12th June 2025

Excellent start up boExcellent bank accountnus.

Excellent start up bonus. Interest paid on current account spending. High interest rates on savings. Regular bonus pay outs of profits. Reviewed on: 12th June 2025

I have 20 years plus with Nationwide, includes credi...

I have 20 years plus with Nationwide, includes credit card ,loan and flex account and they have been fabulous and very supportive . Reviewed on: 12th June 2025

A big fan

I've been a Nationwide customer for 30 years and won't ever change. Their service is first rate, their products and the app are great, and I love that they are ethical. Reviewed on: 12th June 2025

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