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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Fantastic building society, Best decision to switch

Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

Easy to change account type

Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account type easily & simply online. This process was then incredibly quick to implement. Reviewed on: 19th April 2025

The flexaccount is a reliable standard current account

The flexaccount is a reliable standard current account, I usually have one open in case I need it. Reviewed on: 18th April 2025

Best current account, exactly what I need

Best current account, exactly what I need Nd easy to manage all my needs on their app Reviewed on: 17th April 2025

Switching to Nationwide was one of the smartest move

Switching to Nationwide was one of the smoothest banking experiences I’ve had. I took advantage of their switch offer, and everything—from the account transfer to receiving the reward—was seamless and well-communicated. The app is user-friendly, and their customer service has been consistently responsive and helpful. It’s refreshing to bank with an institution that feels both modern and trustworthy. Definitely recommended for anyone considering a change! Reviewed on: 16th April 2025

Great app and an actual branch in my town!

Great app and an actual branch in my town! Staff in branch are friendly, professional and helpful and provide an excellent service in a diverse community. Good products with my account, insurances etc save a lot of time, money and hassle. Reviewed on: 10th April 2025

Always been there when needed and customer service i...

Always been there when needed and customer service is excellent Reviewed on: 6th April 2025

Best bank

Have enjoyed good service. They are very efficient and prompt Reviewed on: 3rd April 2025

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