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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

I've been with nationwide for 40yrs and had no probl...

I've been with nationwide for 40yrs and had no problems with my bank there service is excellent service for dealing with enquiries to banking and savings mortgages there staff are excellent to help you find the best deal you require Reviewed on: 2nd April 2025

THE BEST BY FAR

I have been with Nationwide for a long number of years and have had no problems at all. Reviewed on: 2nd April 2025

Extremely good customer service.

Extremely good customer service. They listen. Reviewed on: 2nd April 2025

Great customer service and branches still open

Great customer service and branches still open Reviewed on: 2nd April 2025

A great, easy service

The account is straightforward, good communication, easy to use website and plenty of branches to use when we need. Overall, a great service. Reviewed on: 2nd April 2025

They are friendly and reasonable.

They are friendly and reasonable. I would say their interest rates are quite high. Reviewed on: 2nd April 2025

I’ve been with them for many years and I’ve always h...

I’ve been with them for many years and I’ve always had any issues resolved promptly by a friendly staff member. They also offer great benefits because they’re a building society. Reviewed on: 2nd April 2025

simple to use and rewarded

It is simple to use. They reward customers. They resolve issues and compensate if they do not meet customer standards Reviewed on: 2nd April 2025

Always helpful staff if I ever need to go into branc...

Always helpful staff if I ever need to go into branch and easy to navigate app. Reviewed on: 2nd April 2025

So glad we still have a branch we can visit.

So glad we still have a branch we can visit. Although I do a lot on-line it is reassuring to have a place you can go to if it is needed. I have also used telephone assistance which was also excellent. I did have one issue that couldn't be sorted out, but on the whole very good. Looking forward to the bonuses they give to customer/members in addition to the big bonuses they give themselves! Reviewed on: 2nd April 2025

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