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Nationwide: FlexAccount reviews

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

Flex account

Had this for 30 years. Easy to manage online or in app. Reviewed on: 5th April 2023

super easy to use

really easy and quick to use, would definitely recommend to a friend Reviewed on: 5th April 2023

Better than the Big 4

Others banks in area all closed banks. Nationwide supported us and kept going while others left us behind. Nationwide gets my little money. But it also gets my seal of approval because it helps the local community Reviewed on: 5th April 2023

Nationwide Banking

Great app to track spending, very helpful staff when setting up my first credit card account. Reviewed on: 4th April 2023

Very reliable

Easy to solve problems and very reliable. Reviewed on: 4th April 2023

Superb Bank

Great bank, super friendly staff and great support. Clean app user face and good in-store locations across the UK. Reviewed on: 4th April 2023

absolutely dreadful

awful, they noticed fraud on my card, so blocked it and sent me a new one, ok great, but for some reason, they also blocked my new card aswell, I could not use it anywhere, it was rejected everytime I used it, 3 days of non stop phone calls, nobody knew what was going or how to fix it Reviewed on: 4th April 2023

Nationwide Rocks!

Nationwide is my go-to bank for all my financial needs. From the first time I stepped into one of their branches, I knew I was in good hands. Their customer service is second to none, and their representatives always make me feel welcome and valued. One of the things I love about Nationwide Bank is their mobile banking app. It's so user-friendly and convenient; I can manage my finances from anywhere with just a few clicks. The app allows me to check my account balance, transfer money, pay bills, and even deposit checks remotely, making banking so much easier. When it comes to financial products and services, Nationwide Bank has got me covered. They offer a range of options, including savings accounts, checking accounts, credit cards, and loans, all at competitive rates. Plus, their fees are reasonable, so I never feel like I'm paying too much for the services I receive. Reviewed on: 4th April 2023

Great bank

This bank was there when I needed them, the fexi basic account is good and there are no overdraft so there are no unexpected fees when you go over your limit. This helps me stay on budget. Nationwide is also a very helpful bank and great security settings Reviewed on: 3rd April 2023

helpful customer service

any problems are sorted easily and quickly by contacting customer service. never had any problems with my FlexAccount! Reviewed on: 3rd April 2023

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