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Nationwide: FlexAccount reviews

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4.43
Based on 931 reviews, last reviewed 12th Aug 2025
87% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025
Chris K's avatar
Chris K

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

Great, straightforward banking.

4
Clear and straightforward current account, with an easy to use online portal.just as Easy to transact by post or phone. Excellent customer service. Reviewed on: 3rd April 2023
Matthew Wright's avatar
Matthew Wright

Thank you

5
Thank you for your Good service …. Reviewed on: 3rd April 2023
Anonymous's avatar
Anonymous

Good banking

4
Use mainly on line, but still have branches local to me. Reviewed on: 3rd April 2023
Roy Bishop 's avatar
Roy Bishop

Trusted, secure and easy to manage

5
Managing my FlexAccount via the Nationwide app is so easy, and each update is a welcome improvement. I feel confident that my money is secure and my transactions are safe. Reviewed on: 3rd April 2023
Matthew Alden's avatar
Matthew Alden

Excellent services

5
I’ve been with nationwide for years now and never had any issues with them. Reviewed on: 2nd April 2023
Selim's avatar
Selim

Good bank

5
Nationwide has done a lot to satisfy its customers. I was given a £200 pay to join their bank. Every month they give me 5% over cash that is in my bank account and they offer nice cashback from shops in main supermarkets. Only downside is transferring money can be a real pain and they need to do some catching up with this compared to other banks Reviewed on: 28th March 2023
Juan Mertel Morillo's avatar
Juan Mertel Morillo

Great experience

5
I did a switch to get the £200 bribe and have been very happy with Nationwide. Good, easy to use app. And a good rate of interest as part of the bribe. Can't fault them. Reviewed on: 25th March 2023
Ralfsmum 's avatar
Ralfsmum

It is great

5
It’s really great especially abroad Reviewed on: 21st March 2023
Giles Pearman's avatar
Giles Pearman

Superb account, fantastic reliable friendly bank.

5
Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023
DB's avatar
DB

very poor customer service

1
Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023
Paul Henderson's avatar
Paul Henderson

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