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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

AS a 20 year member it keep the meber first pricipa...

AS a 20+ year member it keep the meber first pricipay it may not bet tops in the product charts but it is constsiant and give good balance Reviewed on: 6th March 2025

openess and honesty.

Thay are very open and honest. Have not had any issues with them for my 20 years I've been with them. Very supportive Reviewed on: 6th March 2025

I have recently switched to Nationwide and I am very...

I have recently switched to Nationwide and I am very happy with the service Reviewed on: 6th March 2025

Nationwide maintains its branch network

Nationwide are one of the few banks that are still maintaining a widespread branch network as well as providing an excellent and secure online banking service. Nationwide is a mutual society and its members benefit from good interest rates on savings accounts and friendly staff Reviewed on: 6th March 2025

Switched to their flex account after their flexplus...

Switched to their flex account after their flexplus account monthly fee increased a lot! Am happy with the change. Reviewed on: 5th March 2025

You can speak to a Human!

Having mild cognitive impairment, I find it hard to ring people, find ‘live chat’ a nightmare. But if I ever have a question or query I can send Nationwide a message and they quickly reply. I’m lucky enough to have a branch in my local town, and find unlike some other bank branches, you are not pushed to a machine, Great customer service and support. Reviewed on: 5th March 2025

Kind, caring, efficient and ethical.

As a 69 year-old I have rarely had a good experience of banking. Following traumatic life events during covid when Barclays made my life a misery I successfully took a complaint to the Ombudsman and vowed to find a better bank. I researched carefully, visiting local bank branches in person and reading many reviews about their apps, online banking services and ethical background, track record etc.. Nationwide came out tops by far, Triodod 2nd but I really need face to face banking and Nationwide are exceptional with that. Reviewed on: 4th March 2025

Have been with Nationwide a number of years and neve...

Have been with Nationwide a number of years and never really had any issues and always able to help. Reviewed on: 3rd March 2025

Been with nationwide since a baby so 40 years so see...

Been with nationwide since a baby so 40 years so seem to be getting it right Reviewed on: 2nd March 2025

Ethical banking, great service, app works well.

Ethical banking, great service, app works well. Good savings options and visibility. Reviewed on: 1st March 2025

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