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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Never had a problem with this service.

Never had a problem with this service. All payments have always arrived on time and, as for in-bank dealings, staff have been friendly. Reviewed on: 4th June 2024

Been with them for over 30 years

Been with them for over 30 years, never had a problem with them Reviewed on: 2nd June 2024

I've been banking with nationwide for over two years...

I've been banking with nationwide for over two years now after regularly switching accounts for the switch bonuses. Even with switch incentives from other banks I haven't been convinced to move away from nationwide. Customer service has always been great & available products regularly competitive Reviewed on: 28th May 2024

Very good bank I have had no problems at all.

Very good bank I have had no problems at all. Very friendly staff in branch and on the phone. Reviewed on: 28th May 2024

I switched from metro bank to nationwide and the sup...

I switched from metro bank to nationwide and the support I had was fantastic. We had a few admin errors but I was well looked after by the team in our local nationwide. Reviewed on: 28th May 2024

Great personal service

Although I do use the Nationwide banking app, I love that I can do my banking at my local branch where I can talk to real people face to face, The staff are so helpful, knowledgeable and friendly, and it's so nice to see how they go the extra mile for their elderly or less able customers. Reviewed on: 25th May 2024

I love how they give the fairer share payment

I love how they give the fairer share payment Reviewed on: 25th May 2024

Mutual bonus

Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

Could be better

We got the accounts as we have a mortgage with them, however you still can't pay a cheque through the app and its very buggy. It needs to get with the times. Reviewed on: 24th May 2024

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

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