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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Service

Great bank with excellent local service and highly reliable Reviewed on: 24th January 2020

Useless

Very hard to transfer money need my mobile number that wouldn't let me update so finally closed account. Reviewed on: 24th January 2020

People in branches are great, but product is getting less good over time....

The 123 current account was brilliant when it first started. 3% interest and no annual fee, then it went to £5 a month fee and 1.5% interest, and just recently they have announced they are cutting the interest AGAIN, to just 1%. The product now has very little to recommend it over other current accounts. I am cancelling my 123 credit card as since the fee for that was introduced, my interest isn't covering it. It's a shame as there is a branch near me and the staff are brilliant, but the products are suffering. Reviewed on: 21st January 2020

Secure and easy to use account

Easy to use on the website or the mobile app. Branch in my local town always good to have. Account pays interest on current balance but this is reducing in a few months. Cashback for some direct debits. Reviewed on: 21st January 2020

Rubbish bank

Closed account without any reason very poor bank don't use Reviewed on: 19th January 2020

Horrible

Santander is a awful bank to be with,was with them for nearly 4 years and you get nothing interest is poor customer service in branches isn’t great,The app is awful,not tools to use to help you Reviewed on: 19th January 2020

Once excellent soon to become undesireable

Santander used to provide top cash interest rates and great cashback for a small monthly payment. These have gradually been weaken and in March we hear they will worsen still.....time to switch. Reviewed on: 16th January 2020

Best bank!

Been with this bank since I Fiat had a bank when I was 13 so for about 6/7 years now. Only thing I could fault is the savings account-I was putting away £200 a month at 5% until the last month when it dropped down to 2.5% which was very misleading and I only received 2.5% not the 5% which I signed up for. Other than that issue that was all! Reviewed on: 16th January 2020

Great value account

Santander 123 account has helped me to earn interest on my money and cashback on my utility bills. This helps me to save for treats for my family. Reviewed on: 10th January 2020

earn good interest

have learnt 1.5% on uptown £20000 Reviewed on: 10th January 2020

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