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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Pay for what you use ? Sign me up.

Right, here we go. There's companies out there that pay for miles you use. Companies I rather not list for publicity purposes. So far, Miles has set out to achieve what other companies have yet to realise. Customer satisfaction. I sadly wasn't picked for the trial, but this company isn't out to get money, BUT to help me save ? It's that older generation who's trying to be cool and funky to keep up with the new generation. It adds the fun back into driving. That's what being a car insurance company is about. Keep it up, and the prices down lads. Gives me a chance to use that extra dosh for a cheeky kebab. Ray. Reviewed on: 27th September 2017

car insurance

Easy to use site good value for money Reviewed on: 19th August 2025

Thoroughly recommend

Been a client for many years, always good service and mileage is competitively priced. Works out well for me. Reviewed on: 19th August 2025

By Miles goes the extra caring mile

When I have had reason to contact By Miles, staff have been more than helpful. Nothing appears to be too difficult for the staff to explain and help with questions. Reviewed on: 19th August 2025

Pay only when you drive

Helps me keep track of my journeys and paying for only when I drive Reviewed on: 19th August 2025

Excellent service

always there on the chat. Answers questions promptly Reviewed on: 19th August 2025

ByMiles insurance: fantastic for low-mileage drivers.

As a low-mileage driver, ByMiles provides a supremely cost-effective way of insuring my car. Plus the customer service they provide is the best I have experienced in all my 30+ years of driving. Reviewed on: 19th August 2025

I have always found the service offered excellent.

I have always found the service offered excellent. Reviewed on: 19th August 2025

The cover suits me perfectly as I don’t do a lot of...

The cover suits me perfectly as I don’t do a lot of miles Reviewed on: 19th August 2025

Monzo of car insurance

It’s excellent. You actually get feedback from your insurance. Something you usually don’t hear a peep from. Big expense and you get nothing from it (other than being covered) wiht ByMiles you get a nice app that can check mileages,journeys you’ve taken, car medic to find faults and and nice daily breakdown of costa. Also it’s cheaper than most with all these extras. Reviewed on: 19th August 2025

Would not change provider... fantastic service

I have been with ByMIles for over 5 years and would not change my insurance provider for anything. I have never had one issue with them. Their prices are fair and their app is fantastic for keeping track of my miles travelled Reviewed on: 19th August 2025

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