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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding overall service

5
I found the whole process quick and easy, customer service is very good, cost of insurance is extremely competitive. Very impressed with service. Reviewed on: 15th August 2020
A Ahmed's avatar
A Ahmed

great value Insurance

5
By miles is a simple easy way to save money on car Insurance you pay one lump sum on signing up then pay per mile you travel all information is is provided before you agree on cost per mile once you sign up By miles send you a small plug in for you car which is great device it records your miles locates the last know place your car sent a signal and also shows your jounrys you hve made per day all in one place on line i would recomen by miles to everyone and will never look else where again Reviewed on: 15th August 2020
Gaz Holloway's avatar
Gaz Holloway

Really great car insurance

5
Im very impressed with By Miles, I've saved a huge amount of money and Im only disappointed that I didnt discover them earlier! Reviewed on: 15th August 2020
Amy's avatar
Amy

innovative policy

5
It is so cheap compare to others and also easy to setup one. Reviewed on: 15th August 2020
Sravanthi's avatar
Sravanthi

A very fair way to insure your vehicle. Only pay for the mileage you drive. What could be better?

5
I like the idea that you are billed monthly for the miles you drive making spreading the cost easier. Reviewed on: 15th August 2020
Antony Boas's avatar
Antony Boas

Brilliantly Disrupting traditional insurance policies and payments

5
Clear, concise, easy to understand, friendly, sensible ... I could go on. By Miles are by far the best insurance company out there with a brilliant easy to use app to boot. Well done. They deserve to win. They are an industry disrupter. Reviewed on: 14th August 2020
karen's avatar
karen

OK so far seems good

4
OK so far seems good Easy to setup Reviewed on: 14th August 2020
Michael Jerome's avatar
Michael Jerome

Great Value & Care

5
Not only was this the cheapest car insurance going, they also send regular updates to me during Covid19 about how to keep my car running and tips on insuring others in an emergency vital information, i always recommend By Miles they have saved me so much money and care too! Reviewed on: 14th August 2020
Jenny Prince's avatar
Jenny Prince

Simply top value for money

5
Excellent Company with friendly and knowledgable advisors. Only concern whether they will retain their age limit as I am now in my late 70s with a clean license for many decades and NCD of over 40 years and having now found them am hoping I will be able to continue my car insurance with them. Reviewed on: 14th August 2020
Trevor Manley's avatar
Trevor Manley

Easy to sign up to, easy to get in contact with and a real monesaver.

5
from day one the By Miles journey is a real breath of fresh air, not only do you know exactly what your insurance costs will be, but you know you're not going to be paying for cover that you'll never use and getting in touch could not be easier, if the automated service can't sort your problem then its simple to talk to a human voice, I certainly ly won't be changing insurer's any time soon Reviewed on: 14th August 2020
Trevor Boulton's avatar
Trevor Boulton

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