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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best value for money

5
As I drive very little this is the best way for me to save mony. Everything is geared to helping make money go further. Bonus for refering friends helps pay for my driving. Will continue to use. Reviewed on: 11th August 2020
Susan Hayward's avatar
Susan Hayward

100% all round the best

5
100% what more can one say just go and get it you wont do any better Reviewed on: 11th August 2020
Jeff Spencer's avatar
Jeff Spencer

Good for insurance

5
Good price easy to set up in the car Reviewed on: 11th August 2020
Lorraine Jarvis's avatar
Lorraine Jarvis

Pay as you Go

5
As a newcomer to ByMiles I cannot recommend them more highly. Such an innovative and sensible idea in these unprecedented times. Reviewed on: 11th August 2020
Ann Davies's avatar
Ann Davies

Car insurance easy use

5
Very good customer service easy use less money , compared to my previous I’m serving 50% on by mile fantastic Reviewed on: 11th August 2020
Nasri's avatar
Nasri

A real positive change

5
By miles is by far the most advanced, superior and caring insurance provider. By miles have thought of it all; down to the details that really matter. (Protected NCB, business insurance as standard for the driver etc. And many more) A quick, easy and efficient process that really shows the technological change that was needed; very advanced app. (which checks for faults in the car!) Any requests are dealt with care and understanding. The biggest reason is the competitive price, bearing competitors by far, and ensuring fair charge. Reviewed on: 11th August 2020
Sufyan Muhammad's avatar
Sufyan Muhammad

Pay by miles is great

5
I don't drive very much so when I do its great to know I'm only paying for what I use. Reviewed on: 11th August 2020
Melecia 's avatar
Melecia

Best Insurance ever

5
The best for short distance commuters Reviewed on: 11th August 2020
Rob Macduff's avatar
Rob Macduff

Great Value.

5
As implied by the title, By Miles represents the best value in car insurance that I have ever experienced. Driving a BMW M4 (as a second car) with an annual mileage of 5000/6000 miles/year the By Miles package is perfectly fair, with in addition, excellent ,friendly and informative customer service. Reviewed on: 11th August 2020
Bill MacRitchie's avatar
Bill MacRitchie

Too good to be true, but IT IS!

5
Such a innovative insurance cover for the low mileage driver. So easy, flexible, practical and at an amazingly low cost. No other suppliers can compare. It's an all round winner Reviewed on: 11th August 2020
Margaret Seddon 's avatar
Margaret Seddon

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