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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value

5
Especially over quarantine my mileage was very low and I benefited from the pay as u drive scheme. Reviewed on: 11th August 2020

Drive miles, save money !

5
This is my first time trying this insurance but just going by what I read and the customer service I had on explaining things for me I rate them already. I will be saving money annually and it’s good that one day a year I can still drive to a day out in wales and won’t be charged more than 150 Miles . Reviewed on: 11th August 2020

Great car insurances good

5
A good price and simple to get signed up. I wish I had been told of bymiles a long time ago. Very happy. Reviewed on: 11th August 2020

Great insurer company

4
Good job, only problem is cannot insure a new driver who's held license for less than 2 years. Reviewed on: 11th August 2020

Excellent By Miles!

5
Estimate was easy to get and understand. Always available to answer promptly any queries I have had. I recommend everyone starting or renewing insurance to at least get a quote for comparison with the normal car insurance policies. Reviewed on: 11th August 2020

Best company with the right name

5
Exellent for me as I don’t drive my car loads saving me hundreds Reviewed on: 11th August 2020

Easy setup and great price

5
The app is great for tracking mileage. Obviously they need to track but it is great being able to look back if needed. Reviewed on: 11th August 2020

Best car insurance I have had

5
This year being over 70 I have not been able to go out and use the car. So this insurance fits the bill for me. Why pay when you are not using the car. Reviewed on: 11th August 2020

Good value

5
Its been ideal for us as we dont use the car all the time and we have saved so much . Reviewed on: 11th August 2020

fabulous value

5
the future of car insurance. why did no one think of this before. Reviewed on: 11th August 2020

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