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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Spot-on insurance company

5
Spot-on insurance company Finally insurance company that suits my every day needs, having a high-performance car and low mileage user, this insurance company has saved me a fortune, recommend it to a friend and he feels the same way as I do about it, and short fantastic company Reviewed on: 11th August 2020
mike008's avatar
mike008

Brilliant car insurance for me

5
Customer service best I have ever used,never had any problems with this company I highly recommend Reviewed on: 11th August 2020
Nick Woodman's avatar
Nick Woodman

Excellent insurance

5
I was recommended By Miles by a friend and have not regretted the move - great prices and up to date information of every trip so you can keep up with the costs. The customer service team is just great pleasant and very helpful. Will recommend it to everybody. Reviewed on: 10th August 2020
Christopher Kray's avatar
Christopher Kray

Best Car insurance i have had.

5
Love the app to keep track of how much each journey costs me and its a brilliant idea. Its a nice feeling having more control of how much my insurance is. Reviewed on: 10th August 2020
David's avatar
David

miles insurance.....simply the best...

5
Miles insurance are a breath of fresh air. From a customers point of view They are simply the best insurance company to work with . straight forward, easy and customer service go above and beyond the call of duty to ensure we the customer are looked after Reviewed on: 10th August 2020
victor iyayi's avatar
victor iyayi

Great company for troubling times

5
It has made total sense to have a telemeter installed since my mileage has drastically reduced during the pandemic. Reviewed on: 10th August 2020
Alex Patrick's avatar
Alex Patrick

The best.

5
The best on price and the service is second to non. Reviewed on: 10th August 2020
Roy Saville's avatar
Roy Saville

Best insurer on the market

5
It's very affordable compared to any other insurer. You get NCD protection as standard and breakdown cover prices are not blown out of proportion. On top of that Customer Service is very professional, friendly and go out of their way to help. They're the best by a mile! Reviewed on: 9th August 2020
Adrian's avatar
Adrian

A ''game changer''

5
In light of the on-going Covid-19 Pandemic and reduced driving habits, knowing that ByMiles is out there in the market has been a game changer with its unique pay for miles policy. Reviewed on: 9th August 2020
Mukarram Khan's avatar
Mukarram Khan

Easy and fair

5
I like the way I'm charged by mileage. My mileage varies from month to month and this insurance policy reflects that. Reviewed on: 9th August 2020
Elle Bee's avatar
Elle Bee

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