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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Smashing insurance

5
I love it when you don’t drive you don’t pay any insurance Reviewed on: 8th August 2020
Jonathan Martin's avatar
Jonathan Martin

cheapest comprehensive

5
Works seemlessly, they don't measure how you drive and if you are not going to clockup your miles a lot, this beats competition by a margin. Customer service was responsive and product is simple. Reviewed on: 8th August 2020
Nish's avatar
Nish

Unique idea

5
I think the idea that you pay insurance depending on how much you use your car is a great idea. I feel that I've been able to save a lot of money. Easy to use website and app and tracker arrived really quickly with easy instructions Reviewed on: 8th August 2020
Emma Jongman's avatar
Emma Jongman

save on renewal price

5
easy to see how much you spend each month. cheaper than my previous insurers Reviewed on: 7th August 2020
Phu World's avatar
Phu World

Review for By Miles

5
Works really well for me as I only do the occasional trips in the car, so very cost effective! Should have switched it a long time ago!! Reviewed on: 7th August 2020
Soumya's avatar
Soumya

New to by miles

3
New customer so unable to give full review however so far i have no complaints and found the process and app very straightforward Reviewed on: 7th August 2020
Kerry.kerrylaughran@outlook.com 's avatar
[email protected]

Amazing

5
Amazing experience, the cheapest car insurance Reviewed on: 7th August 2020
Mohammad 's avatar
Mohammad

Fit for purpose ...

5
I am a low mileage driver and the car insurance renewal costs have become extortionate over the years ... until I found By Miles. The fairest of them all ... by miles. Reviewed on: 6th August 2020
Alvin F's avatar
Alvin F

A better way for low-mileage drivers

5
For those who don't drive a great amount, paying by the mile can work out cheaper than most fixed price policies. Reviewed on: 6th August 2020
MikeBeecham's avatar
MikeBeecham

Mrs Raziya

5
I’m vary happy with the company and sarvices Reviewed on: 6th August 2020
Salimuddin Saiyed's avatar
Salimuddin Saiyed

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