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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Straightforward & Cheap

5
Excellent insurance for people covering short distances Reviewed on: 4th August 2020
Shaun Gill's avatar
Shaun Gill

So glad I gave it a go

5
Tracker, App and billing all works so easily and helps me plan and cost up longer journeys - very efficient way of insuring Reviewed on: 4th August 2020
Anna 's avatar
Anna

A fantastic idea turned into reality

5
Bymiles is the modern way to do car insurance. The customer service, the app, the cost per mile - I can’t put a fault on it. I have recommended to all my friends. Reviewed on: 4th August 2020
Onkar's avatar
Onkar

Fantastic

5
Been with by miles for 7 months now and I love everything about them. Such a convenient insurance to have especially for those who don’t drive that often. Also the by miles team have efficiently answered any queries I have had. Reviewed on: 4th August 2020
Sharelle's avatar
Sharelle

Brilliant so far

5
Extremely helpful advisors and a great app too. Had a hiccup at the start of the policy with my tracker, but everything was sorted out very quickly. Thank you Reviewed on: 3rd August 2020
Nitesh's avatar
Nitesh

Great!

5
Great product and great service. Reviewed on: 3rd August 2020
SNC's avatar
SNC

Innovative service

5
The company uses sensible technology to offer sensible deals in a world where car insurance is often extortionate. Reviewed on: 3rd August 2020
Mitch's avatar
Mitch

Perfect for my requirements

5
As my car is only used on weekends and never really for long distance journeys a pay per mile policy’s is perfect for me and my requirements Reviewed on: 3rd August 2020
Chris94's avatar
Chris94

love the low payments.

5
By Miles communicated with me in a warm and understanding manner. Just Love them. Reviewed on: 3rd August 2020
Marie Graham 's avatar
Marie Graham

Excellent

5
The best car insurance right now in the UK. 10 out of 10 excellent service overall. Reviewed on: 3rd August 2020
Alecia Christopher's avatar
Alecia Christopher

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