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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect

5
This policy is ideal for people like me who drive very few miles per year . The annual price I paid last year was £300 cheaper than my renewal quote ! Reviewed on: 29th July 2020
Eileen's avatar
Eileen

Very good

5
Very helpful when I have rug them Reviewed on: 29th July 2020
Paul Foster's avatar
Paul Foster

Pay as you go "simples" and honest.

5
So far so good, I pay for what I use after an initial payment. Encourages me to think about if the journey is important so it not only benefits my pocket but the environment too. Reviewed on: 29th July 2020
Paul Tilsley 's avatar
Paul Tilsley

Pandemic money saver

5
only pay for mileage used! Being Furlonged and not using car means this is such a fair way to insure your car. Great product... Reviewed on: 29th July 2020
Sime's avatar
Sime

good car insurance

5
great to deal with thumbs up. to great service Reviewed on: 29th July 2020
David Midgley's avatar
David Midgley

Best car insurance by miles!

5
I’ve always been conscious of the miles I drive. Living in a city, I have access to public transport and local shops so only use my car for essential trips when I can’t use alternative methods like public transport. Lockdown has brought this into even sharper relief for me and I think shown others that it is possible to significantly reduce your mileage. It’s the shortest journeys that are actually the most damaging! With my pay-by-mile policy I'm actively rewarded for driving less. Seeing a total cost of 13 pence pop up on your screen when you’ve driven to the local shops makes you think twice about jumping in the car when you don’t need to. And a month where you have no charge for your insurance does the same. My last few statements have been less than a couple of pounds - and when I drove to the park the other day it was just 4.1 pence! I’m set to save between £200-£300 this year alone vs my old policy. As I get back to work post-lockdown, I want to minimise the amount of miles I’m doing by working remotely where possible and looking for opportunities to walk rather than drive. For every mile I reduce in my driving, it means I cause less pollution. By Miles worked for me when I was driving more, and now I’m driving less, it works even better. I’m glad there are companies like By Miles out there shaking up the industry and rewarding me for my choices to look after the environment! Reviewed on: 29th July 2020
pete's avatar
pete

So simply and easy

5
Did my insurance online got an amazing quote and within two days had my tracker and on the road. Excellent so far Reviewed on: 29th July 2020
zara 's avatar
zara

Easy and simple

5
Very well explained and informative videos. Easy to set up Reviewed on: 29th July 2020
Vic's avatar
Vic

Great value

5
Fantastic Policy that keeps you informed what's happening ,would recommend it with confidence. Reviewed on: 29th July 2020
Terry White.'s avatar
Terry White.

Great service and price

5
As I use my car relatively infrequently my insurance payments reduced significantly. The policy was very easy to set up and the customer service has been excellent. I have recommended By Miles to a number of friends and two of them have taken out policies. Reviewed on: 29th July 2020
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Hendo

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