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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect for low milage customer's

5
Excellent service, fast delivery and great value for money Reviewed on: 29th July 2020
Ricky's avatar
Ricky

Easy and Cheap

5
Grea car insurance that is cheap if you keep your mileage down or if you are only driving for half the year like me. Great app updates and easy to get in contact. Great customer service! Car insurance of the future. Reviewed on: 29th July 2020
Rob Glasby's avatar
Rob Glasby

World Class Service

5
Customer service is second to none, this is the only insurance company that makes you feel valued and in a weird way it makes you feel as if you are part of their community Reviewed on: 29th July 2020
Rich B's avatar
Rich B

Easy, efficient, every time

5
By far the Best Buy I ever made. Tailored to my needs and has saved me £100’s. Genuinely the service was great, it was so easy and I’m already looking forward to my £50 reward for referring a friend who’s taken By Miles. Excellent work! Reviewed on: 29th July 2020
Angles9833's avatar
Angles9833

cost of my annual insurance more than halved as my car is the second car in the family and doesn't do a lot of milage, particularly during this pandemic. I am still using the £20 credit

5
During the pandemic I hadn't used the car for several weeks,Bymiles e-mailed me to tell me my car battery was low so I was able to replace it so that the car remained available in case of an emergency. Reviewed on: 29th July 2020
Michael Edwards's avatar
Michael Edwards

Best thing since sliced bread.

5
Less than half the cost of renewal with the usual companies - the payment by mileage covered means you only pay for what you use. It's a no brainer really, especially for low mileage users like myself. Reviewed on: 29th July 2020
Roger Wood's avatar
Roger Wood

It is a No Brainer!

5
By Miles is an innovative concept of car insurance, appealing to city dwellers. I wish I found them sooner. Definite value for money. Reviewed on: 29th July 2020
Nirosh's avatar
Nirosh

Excellent insurance product

5
Brilliant company who check everything is okay regularly. I feel like a valued customer and would recommend the company to all my family and friends who need car insurance. Reviewed on: 29th July 2020
Sarah's avatar
Sarah

Ride in style for pennies per mile!

5
Why pay more? Standard low cost charge and then if you occasionally drive more, you only pay for the miles you drive. Excellent value for those who don’t drive too many miles a week, great support and great service! Reviewed on: 29th July 2020
Beau Dendy's avatar
Beau Dendy

Flexible Insurance without the up-front cost

5
I have found this method of Insurance flexible, particularly during the lockdown period, enabling the right level of insurance with accurate monitoring of my mileage. Reviewed on: 29th July 2020
Damian Stott's avatar
Damian Stott

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