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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

An innovative company you can trust

An innovative trustworthy insurance company who puts their customers first and charges fairly. I've never known another insurance company to drop their price at review time without having to battle for it. Reviewed on: 5th August 2021

Fair Insirance you pay for the miles you drive

Excellent service fair insurance Reviewed on: 5th August 2021

Excellent service

Great idea, I saved so much money. Make so much sense, as I don't use my car much. Reviewed on: 5th August 2021

Cheap insurance with a great user online account

Love this insurance company. I only pay for what I drive. And it gives me a step by step journey calculation. Reviewed on: 5th August 2021

The best 'by miles'

This company is undoubtedly the best insurance company I have ever used, Their clever tech approach to keeping costs down works. I had slight trouble in the beginning working out how to attach the milage tracker, but with a simple phone call (answered immediately by a person) they gave me clear instructions and more time to sort it out. I've not had any other problems since. When my renewal was due, they automatically gave me a cheaper quote, no stupid haggling! Honestly a really really great company. Hope you guys win, you deserve to. Reviewed on: 5th August 2021

Great insurance for a not-so-great industry

ByMiles is a breath of fresh air, forward thinking and easy to use. Reviewed on: 5th August 2021

Best insurance

Fantastic from the day it started .. know exactly what I'm using the cost and the battery life reminder is spot on too.. the car glove box that also let's you know if there is any faults on your car .. Reviewed on: 5th August 2021

Friendly service

Very understanding and patient staff ,they made me feel valued thank you Reviewed on: 5th August 2021

Economic and its breakdown service is helpful

Because a milage tracking device is on my car, the insurance cost is according to the milage that I drove during the past year. I felt that is very fair and economic, My car is hybrid and I was having some starting issue. Their breakdown recovery staff gave me the accurate advice and I could sort it out completely. For this, I am very grateful. Reviewed on: 5th August 2021

Surprise Discovery

Found By Miles by accident, read the reviews, which led to be a customer for second year running. Excellent customer service, could not fault them. Would take a lot to lure me away from them. Reviewed on: 5th August 2021

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