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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Quick and easy!

I have recently joined by miles and their customer service is fantastic! I would definitely recommend to family and friends! Reviewed on: 5th August 2021

Save money with By Miles

Was recommended by a friend to By Miles couldn’t be happier! Reviewed on: 5th August 2021

Great service

Great customer service. Very helpful and informative. Reviewed on: 5th August 2021

Very Happy

I am impressed with By miles. You pay an amount of ins which cover you regardless whether you drive or not, then they send you a small device which you into the car’s management system. It then tracks your mileage. It you download the app you know within a few minutes much your journey costs. It also shows what your bill will be.as you go along. Couldn’t be happier Reviewed on: 5th August 2021

Outstanding

Brilliant way to do car insurance for myself as my car is only used on a weekend for family activities. Really helpful when needing anything and a good service provided Reviewed on: 5th August 2021

Hassle free

Had no issues kept informed thankfully never claimed gives me piece of mind Reviewed on: 5th August 2021

Simple and straightforward

Good value insurance that is simple and straightforward and kept up today daily with what we have driven and the price paid. Reviewed on: 5th August 2021

By miles

This car insurance is nicely works for me Reviewed on: 5th August 2021

A whole new world for Car Insurance

I'm new to ByMiles but already I feel liberated from the 'old way' Car insurance was done. Gone is the flat fee, say hello to pay by the mile. No hassle, just enjoy driving as much or as little as required in this pandemic period. Reviewed on: 5th August 2021

Best car insurance!!!

This type of car insurance really works for me - great concept and well executed! I particularly enjoy using the app, it is really handy for keeping tabs on usage/costs with a bonus of tracking where your car is etc. Customer services has also been really helpful, every time I’ve called. I highly recommend By Miles - happy customer Reviewed on: 5th August 2021

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