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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Fantastic service

Really quick online chat support, loads better than waiting on the phone for ages. First class customer service and great value. Reviewed on: 5th August 2021

Good value and great customer service

Great customer experience from the initial inquiry to the start of the policy. Any issues are dealt with very quickly with By Miles excellent customer service team and web/phone chat feature. Reviewed on: 5th August 2021

2nd Year and very happy.

Renewal price very nice....no rip-off big hike after the 'introductory' first year I had experienced with other providers. Reviewed on: 5th August 2021

Perfect!

Transparent, amazing customer service, simply perfect! Thanks! Reviewed on: 5th August 2021

Loving it!

First time using this service and it’s really helpful with my lifestyle Reviewed on: 5th August 2021

Amazing

Excellent customer service and best low mileage insurance ever... Reviewed on: 5th August 2021

Excellent money saving

Do you want to save money ? Join by miles now. I am with by miles for 3rd year and I saved £500 per year. I used to pay more than £1000 before . Now with by miles it’s below £500- because I’m a low miles driver. Moreover every times you refer a driver - get £50 Miles credit. Just join today. By miles is excellent for me. Reviewed on: 5th August 2021

Fair and friendly

I think the by miles system. Is fair and has saved me a lot of money. Whenever I have called them they have been great at customer service Reviewed on: 5th August 2021

Excellent

Quick and simple services. Good quality customer service. Packages and deals much more worth it than other providers. Reviewed on: 5th August 2021

The best insurance available

This insurance is ideal for people like myself, I’ve had a turbulent 18 months, with my health, and have been unable to use my car, and when I do start driving again I will only travel very short distances. I have already recommended to many friends and family. Reviewed on: 5th August 2021

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