Write a review

Newsletter

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

View other By Miles products

4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

insurance made easy

easy to obtain a quote, easy to purchase, easy to track miles travelled, easy to make payments, hassle free and value for money. Cant fault it. Reviewed on: 4th August 2021

Best car insurance ever had.

Best car insurance ever had, excellent app service which gives the details Reviewed on: 4th August 2021

Miles ahead

I was previously with a huge insurance company. During COVID I called as was working from home and not driving so hoped for a smaller monthly premium. They put it up by £12 ! By miles is up there with the invention of electricity. Game changer. App is user friendly, easy to sign up for and box actually doubles as a tracker if your car goes walk about. Cheers guys! Reviewed on: 4th August 2021

Great

Really enjoyable, no problems. I always recommend Reviewed on: 4th August 2021

Speedy competitive rates

So simplified and easy to do..value for money..hassle free online. Reviewed on: 4th August 2021

Not a gimmick - it certainly works

So eqsy So easy to operate , so easy to understand . You only pay for the miles you've travelled NOT those you've estimated . Reviewed on: 4th August 2021

Best.Idea.Ever!

What a great idea! Only pay for the miles you drive -what’s not to like? Apart from that, the app shows where you’ve driven and another bonus…as my daughter both drive the car, the app even shows me that they’ve arrived safely. Truly genius! Reviewed on: 4th August 2021

Loyalty is not dead!

Never have I had an insurance policy go DOWN after the first year, loyalty is not dead! Reviewed on: 4th August 2021

Easy to use and only pay for the miles you drive

The little box was easy to install and I have saved so much money by going with ByMiles Reviewed on: 4th August 2021

Fantastic concept with a few rough edge stuff

My By Miles experience has been great - a truly innovative approach to car insurance that treats cover like any other utility - pay as you use by mile, and a standing charge for when your car is sat doing nothing. Customer service has been good, not outstanding. The dongle that connects to the on board diagnostic socket in your car didn’t fit my modern 2018 Passat, and so I was sent an extension lead with an adaptor which occasionally drops into the footwell and gets in the way of the accelerator pedal, and looks unsightly. I was asked at one point whether I’d like to cancel my policy instead of a proper attempt by By Miles to fix the problem, which left me feeling a little cold. Hopefully this has been the result of teething problems in getting the company up and running, combined with a customer service operation that needs an injection of energy and commitment to customer delight… we’ll see (I haven’t cancelled my policy yet)! Reviewed on: 4th August 2021

Alternative products

Motorhome Insurance
from Safeguard UK Insurance 4.16 from 3 reviews
Car insurance
from Co-op Insurance 2.83 from 81 reviews
Motorbike insurance
from Bennetts 3.57 from 26 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub