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By Miles: Car insurance reviews

4.88
Based on 13,080 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Would absolutely recommend

5
They have been great - first time I have received a renewal quote from a company who have decreased their price upon renewal! Online management of account really easy, their app is really good also. Reviewed on: 4th August 2021

Just right for me

5
This is brilliant as since lockdown I have only gone out for emergencies. I couldn’t believe it when I found it on a comparison sight . It also shows your journey on the map and the distance you have traveled. You are provided with a free tracker which goes to your phone . 3p per mile how can you go wrong. I am more than happy Reviewed on: 4th August 2021

Different

5
Better than I’m used to. Communications, simplicity prices Reviewed on: 4th August 2021

Absolutely , Simply the Best car insurance company EVER !

5
Tailored Solutions ! Ideal car insurance for someone, who like me , Using car just for Pleasure now ! A1 Solution YES. Reviewed on: 4th August 2021

Avoid these cheats at all costs

1
Had used By Miles successfully for a couple of years and then the pandemic struck leaving me maroond in a red listed country and flights.Meanwhile garaged car properly fitted with ByMiles device which added to the rapid draining of car battery and inability to get it restarted. By Miles were alerted to the situation in September 2020 and gave no advice or warning that their policy or their insurers were unable to handle such a situation. However they happily grabbed over £200 in June knowing full well that my car was a non starter. The policy is now cancelled. I am using every avenue at my disposal particularly social media and legal redress through the small claims courts. These kind of underhanded business tactics make me sick and it's no. surprise at all to learn that James Barham was one of those detestable Goldman Sachs oiks. Reviewed on: 4th August 2021

Happy Customer

4
I decided to use By miles due to my reduced travel this year as working from home. It was very simple to set up and I am hoping that by the end of the year it will have cost me less overall. Reviewed on: 4th August 2021

Fair Usage

5
I would normally pay double with a conventional insurance provider. With ByMiles I am saving a tidy sum! Reviewed on: 4th August 2021

Amazing insurance

3
Wonderful service I love the thing every singnle I know that where is my car has been driven Reviewed on: 4th August 2021

Low cost insurance

5
I saved approximately 40% on my monthly car insurance going with By Miles because i normally do low mileage. I would definately recommend using them. Reviewed on: 4th August 2021

Best car insurance ever

5
Insurance policy prices are so different from company to company. From low to expensive for the same cover without explanation as to why. By Miles from my point of view is the fairest way for my car insurance and use. Not expensive and fair. I Highly recommend it to anyone who uses their car less frequently as it is priced fairly to the amount of mileage used. Reviewed on: 4th August 2021